M
mancougar
Rising Star
Bronze Level
Why Can't I connect to pokerstars? I opened poker tracker and closed it and I can't log on pokerstars. I just downloaded pokerstars and yesterday it connected but sometimes it does/doesn't. Really skeptical on putting some of my FT bankroll on a client that doesn't even connect properly. It will connect some time and other times it will say connecting. I took down firewall is it my router?
Update in 2018:
These types of issues are often a result of a problem with your Internet Service Provider. If you are having a problem connecting with PokerStars - and other players are not having issues it is a good idea to start there to figure out what the problem is.
If you rule out all other possibilities you could always contact PokerStars support to see if they can assist you with getting back on the site. Overall their customer service is very good and they should be able to help you figure it out.
You can also send me a private message and I will see if I can help you figure out if it is an issue that is specific to you or if other members are experiencing the same problems. - dakota-xx
Update in 2018:
These types of issues are often a result of a problem with your Internet Service Provider. If you are having a problem connecting with PokerStars - and other players are not having issues it is a good idea to start there to figure out what the problem is.
If you rule out all other possibilities you could always contact PokerStars support to see if they can assist you with getting back on the site. Overall their customer service is very good and they should be able to help you figure it out.
You can also send me a private message and I will see if I can help you figure out if it is an issue that is specific to you or if other members are experiencing the same problems. - dakota-xx
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