wow.. I don't know maybe it's the way I read this but it seems like BCP getting a little meani with me... here is the email
Dear Mr. (They used my last name here instead of TJ which they usually do),
Thanks a lot for your email; it is a pleasure to assist you.
We appreciate your observations, we have confirmed that the tournament was not a guaranteed event and the comment was wrong. We have corrected it in order to avoid any inconveniences.
As a token of appreciation for the time you took reporting this tournament we have credited your account with 10 TB`s so you join any guaranteed tournament that allows TB`s as a buy in currency
We also invite you to check out more information on our promotions by visiting the following link:
http://www.blackchippoker.eu/poker-promotions/
Please let us know if there is anything else we can do for you, we are at your service!
Kind Regards,
Marcos
BlackChip Poker Support Team.
LSOP Millions II is back with a Main Event that will guarantee $1,000,000! And we want to stuff a plane with more BlackChip Poker players than ever. Satellites every week, check more details here:
http://www.blackchippoker.eu/promotions/lsop-millions/
Ticket Details
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Ticket ID: WKU-814-66134
Department: Customer Service
Type: Issue
Status: Closed
Priority: Normal