What's the deal with the "DEAL" Pokerstars

jimmajamma42000

jimmajamma42000

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This post is about "The Deal" side game, where you pick 5 cards out of 7 to make a poker hand. Wagering star points for various prizes. For the past week or so whenever I click on the deal button, I get logged off poker stars and have to log back on. I'm wondering if any one else is having this issue. I am going to send a message to stars support, but I have not been impressed other times I've had to message them. Although they always resolve the issue promptly, the reply seems to be picked out of a list of responses of some flow chart. Really vague, never directly answering my question. Thought I'd gather some intel before sending stars support an email this time.
 
PHX

PHX

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I have never had this happen to me but if I got plenty programs up things slow when I open deal.


The deal game eats up quite a bit of computer system resources.

You probably need to contact them I recommend using live chat they are fast and friendly.
 
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canabero

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jimmajamma42000 said:
This post is about "The Deal" side game, where you pick 5 cards out of 7 to make a poker hand. Wagering star points for various prizes. For the past week or so whenever I click on the deal button, I get logged off poker stars and have to log back on. I'm wondering if any one else is having this issue. I am going to send a message to stars support, but I have not been impressed other times I've had to message them. Although they always resolve the issue promptly, the reply seems to be picked out of a list of responses of some flow chart. Really vague, never directly answering my question. Thought I'd gather some intel before sending stars support an email this time.
Click to expand...

https://www.cardschat.com/forum/pok...-disconnects-me-room-311599/post-3390557.html
 
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pjokay

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Never had a problem, I assume it may tie into a browser, flash issue or something.
 
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benitwapasu

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Yes I remember having the exact same problem but it was a long time ago and I cant remember the details. I cant remember if it was a problem on both my desktop and laptop and I cant remember if it was something wrong at their end or mine. I would start by uninstalling and reinstalling pokerstars if you havent done so already. You could also try installing full tilt and see if THE Deal works on there.
 
milka1605

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Quite a lot of players to spend time with each separately. Chat on the PS does not work.
 
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pjokay

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Could try from a smart phone if they let you play from that.
 
mitroff

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For all the time playing at PokerStars there was not a single software malfunction. Unlike other poker rooms.:rolleyes:
 
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