F
Fussy
Enthusiast
Silver Level
For them to be taken seriously, they need to keep their shit together and allow a good system in place where players can cashout their money in a reasonable and standard amount of time, have this done right and you will have a good share of the players market, screw this up, you better be done for and you will get a lot of bad rep, this should be their number#1 item, then the rest of the good things can follow.