What is going on at Bovada?

T

texas4life53

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Just a few minutes ago I tried to log on to my poker account at Bovada and
keep getting a message to try again... I know for sure the id and password is correct. I even tried to log on to the sports bet option and no luck there also..I have a sicken feeling this might be it for them also..I hoped I am wrong......Anybody else hae this issue. Funny I was able to play at 4 pm central time but 6 hours later no luck........Damm Bush..It is still his fault....
 
NascarFanSS

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I'm not sure what is going on ... I am on and playing in a tourney I have been in for awhile. It seems as though if you were registered for tourneys and still connected to the software you can continue to play but no longer join any new tourneys, cash tables, etc.. This is very odd considering some of the bigger tournaments are still playing with very minimal players. It will be interesting to hear more I will post any updates I can find.

Anyone not connected to the software or anyone who logs out will get a failed login error on next attempt.

Word is that that anyone who has gotten through to support they say some where between 30min to they dont know how long it will be...

Hope for the best..
 
mandyf27

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Ugggghhh I dont have a good feeling about this....gl
 
kidkvno1

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They could just be having sever problems or doing an update to the severs and are waiting till all games are done.
 
jazzaxe

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I contacted support before I checked in here. I have about 400 on there and I don't want to lose it. Thought for a moment my account might have been hacked. Hopefully this is a temporary holdup.
 
NascarFanSS

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Whenever they do server updates they don't post tourneys in the lobby that would run during that time. These tourneys are still playing with in some cases 3-5 people who just registered early and happened to still be connected.

For example the 44$ 6k gtd has only 17 people in it with top 3 paying after late reg .. only those who reg'd before whatever this is happened were able to play .. this is a tourney that normally reaches 200 players ... something major is amiss.
 
sCATpoker

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Having same issue..Guess Ill just wait and see probably a server update I was able to log in to bovada.lv main site. though although it was glitchy.
 
Dreams of Tragedy

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same issues hear, I guess Ill watch the pacquiao vs marquez fight then...boner kill
 
starsmyle

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just finished a game there...dont want to log out after reading this...hoping it is just sever update also.
 
NascarFanSS

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for those of you logged in and that may have any tournament tickets you can use those to reg for some things .. no cash buy-ins however atm...
 
MisterLongFace

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I tried logging into poker software but it would not let me, I can log into the regular website but I didn't try to do anything other than log in. :(
 
Dreams of Tragedy

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just spoke with customer service representative on the phone ! Everything is cool ...it's a technical problem and will be resolved in 1-2 hours !
 
Tammy

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I did initially get the error when try to log-in, but was able to log-in after I closed that pop-up and entered my log-in info again. However, my cash balance now shows $0 (which is incorrect), and when I click on Cashier I get a window that says "Internal Error".
 
Tammy

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just spoke with customer service representative on the phone ! Everything is cool ...it's a technical problem and will be resolved in 1-2 hours ! So we can calm down i believe !
Ha! Well, it looks like it's been solved (at least partially). My cash is back, but the Cashier is still broken, and I can't seem to sit at any tables. Hopefully this will be worked out soon.
 
NascarFanSS

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Tonight was one of the biggest nights for bovada's casino and sportsbooks .. am hearing that the excessive volume of traffic there could be the cause for the technical breakdown.
 
Dreams of Tragedy

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Ha! Well, it looks like it's been solved (at least partially). My cash is back, but the Cashier is still broken, and I can't seem to sit at any tables. Hopefully this will be worked out soon.

atlease u still can get in, i still get the error message
 
Tammy

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atlease u still can get in, i still get the error message
Yeah, and just to clarify, my "ha!" was in reaction to how quickly it seemed to be fixed after posting, wasn't laughing at your suggestion that it would be resolved soon. :)
 
Blobweird123

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Yup can't get in. I was registered for the 12:50 am 5.50 nlhe mtt but I was the only one who registered. So it was cancelled. I was gonna join the 3.30 500 gtd. Wish I did. 10 entrants 1st is 250! Anyway I hope its fixed soon
 
NascarFanSS

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We are back up and running again!! thank goodness

Not sure if the cash won during the down time will actually be given out .. was in the 3$ 500$ gtd and finished 2nd for 150$ with only 10 people and has yet to hit my account even though play has resumed and everything seems back to normal.
 
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Hello Everyone,

The technical issue we experienced was resolved earlier this morning, and all balances have been updated accordingly. We apologize for any inconveniences this may have caused, and we appreciate everyone's patience. Should anyone still experience difficulties signing in to their accounts, or if anyone has any questions at all, please do not hesitate to contact our 24/7 Customer Service Team by phone at 1-888-263-0000 or via email at service@bovada.lv and someone will be more than happy to help.

Regards,

Bovada Service
 
kltpzyxMrM

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What they should do when this happens is post a bulletin on their website or blanket email notification. Seems like they'd get a lot less calls if they did either of these things.
I called them last night worrying my account might have been hacked.
 
sCATpoker

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Hello Everyone,

The technical issue we experienced was resolved earlier this morning, and all balances have been updated accordingly. We apologize for any inconveniences this may have caused, and we appreciate everyone's patience. Should anyone still experience difficulties signing in to their accounts, or if anyone has any questions at all, please do not hesitate to contact our 24/7 Customer Service Team by phone at 1-888-263-0000 or via email at service@bovada.lv and someone will be more than happy to help.

Regards,

Bovada Service

Thanks I appreciate the response to this thread as well as the information.
 
Blobweird123

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Ever receive the cash Nascar??
 
jazzaxe

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There is a lot of loose money on Saturday and Sunday nights at Bovada. Due to the sportsbook crossover? Anyway, missed my opportunity for Saturday night. Hope it does not happen again.
 
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