Waiting for a reply

nucl

nucl

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Every time I had sent an email to pokerstars they replayed within 24h.So I don't think you will take too long to have a reply from them.
 
R

redmast

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Not for long. It all depends on what department the letter was sent to. But basically not later than 2 days.
 
zwbb

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The answer via e-mail from PokerStars comes, usually in the period from 1 hour to 8-10 hours.

Still this time depends on the complexity of the question and to whom your question will be redirected for the preparation of the answer.
 
V

vic75

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The customer support is pretty quick today it took them one minute to reply to my email.
 
PHX

PHX

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They have different departments and they take different times. Around 24 hours for cashier support which is the one that is most used sometimes a little more sometimes less.

Note if you go to help tab there is live chat support at certain times of the day, it pops up right under the contact support form link once it is available. I am unsure as to what times they operate but right now 10.45 a.m EST live chat is active.
 
infonazar

infonazar

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Usually, they answer within 12 hours.
 
Insomnia6590

Insomnia6590

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How long would you advise me to wait for an e-mail reply from pokerstars?
I wrote several times
I've always received an answer within 72 hours
 
vov4ik

vov4ik

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I wait for an answer to the e-mail about 3 days where it is 72 hours and I get the answer that I need, but if you do not receive an answer within such time, please resend again or check the spam folder!
 
D

dpucciarelli

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24 hours the most. If you need a reply quickly try to write URGENT! in the mail. It worked for me. Good luck.
 
sanych

sanych

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Support Pokerstars usually reacts very quickly in a couple of hours
 
Andrei Nesterenko1

Andrei Nesterenko1

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the answer always came within 2-3 hours
 
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