Unfairly blocked account, HELP!
I have just joined the cardschat community because I saw the forum I think that I may find a solution to my problem in here.
Long story short, I played about a month on PRIMEPOKER.COM (ongame skin) and I had my account blocked when I requested to withdraw my money (random checks, as they say).
After 2 weeks and after sending them everything they requested, they inform my account will be permanently blocked.
I asked for explanations, they didnt give me any.
I have asked for my money in my account ($728), they replay with this stupid automated message:
"" Please be advised that your account is permanently blocked and no further corespondence needed.
Kind regards ""
I can assure you that I didnt do anything to deserve this, no collusion, no cheating, no false details, no swearing, nothing!!!
I sent have sent about 5 emails at Ongame Obudsman about one and a half week ago and I only received an email that they will look upon it, but they really did not convice they will do much.
I am really frustated with this story, if anyone has any advise please help me!!! I dont want to have my account unblocked, I just want to withdraw my money and get the hell outta there!!!!