J
jheated5
Enthusiast
Silver Level
Ok here's the scenario about 2 years ago I was in a 2/4 ring game heads up this guy was pretty much a call station so I made a couple bucks off him so far but here's the problem.... I catch AA's and I'm not remember what the flop was but and A came up and he raised so i reraised, so far I had trip aces I had then on the river a board paired an 8 so I had aces over 8's I raise 400 thinking he was gonna call or put me all in. All of a sudden their software craps out on me and he reraised me all in I couldn't get back onto the site and he ends up winning what was in the pot!!
So I told UB about it and said they would look into it and they said they had to retrieve hand histories, no word for a couple months ask them again, they say it will take a couple weeks and have said this for 2 years straight! Seriously what should I do? They keep giving me the run around are they trying to rip me off or should I say screw it they stole 500-600 dollars off of me? I don't know if there's anything legal I can do about it is there?
So I told UB about it and said they would look into it and they said they had to retrieve hand histories, no word for a couple months ask them again, they say it will take a couple weeks and have said this for 2 years straight! Seriously what should I do? They keep giving me the run around are they trying to rip me off or should I say screw it they stole 500-600 dollars off of me? I don't know if there's anything legal I can do about it is there?