UB Error Message and Quick fix
Just before the OFC Ultimate Bet challenge on Sunday, I got the popup window that says "You are registered for a game, we will take you to your seat." Then, another message popped up telling me there was a problem with the software and it couldn't take me to my seat. The message told me to uninstall and reinstall the UB software. I did that. Got the same error message. Went thru the whole uninstall and reinstall again and despite getting the error message, I was taken to my seat.
I was bored today and read thru the UB blogs and found that this is a new glitch in the UB updated software and they have provided a quick fix for it. the paragraph below is taken directly from the UB blogs section of the UB lobby:
A quick fix!
It may happen that the game application does not take you directly to your registered game -this usually occurs when the computer’s resources are kind of overloaded-. In this case, we recommend you to log out and log back in from UltimateBet. If you are not taken to your table, you can do the following:
- Open UltimateBuddy (green button located at the left part of the screen).
- Click on “Buddies” at UltimateBuddy’s left top section.
- Select “Add Buddy” and input your username in the text box. Hit “Ok” button.
- Under the “Online” section of your contacts, double click on your nickname and, finally, select the table you haven’t been taken to.
I hope this helps someone; I wish I had known it on Sunday