typical toddler chat with merge... does it seem like i don't UNDERSTAND?

before you read this i want to say that this happens every time i go into chat and honestly this time was the best experience of the last 4... I know im nut bag rage person but does he seem afraid of not knowing and trying to trick me?

s: s: where can i find tournament payout scedule? s: may i have a link?
Daniel Gordon: Hello, how are you?
Daniel Gordon: Unfortunately this is not available.
Daniel Gordon: What information exactly would you like to know?
s: huh?
s: why not avaiable?
Daniel Gordon: There is simply no place displaying this information, as to why as asked you that question?
s: ummm huh?
s: why is this not available?
Daniel Gordon: there is simply no place displaying this information.
Daniel Gordon:
Daniel Gordon: What information would you like to know?
Daniel Gordon: So I can help you with that.
Daniel Gordon: If you mean the prizes for the tournaments, that can be seen in each tournament lobby window.
s: if there are 99 people how many get paid out?
s: 100, 101, 199, 200, 201, 299.
Daniel Gordon: That information is displayed on each and every tournament lobby screen.
s: may i have link?
s: where on the screen is it located>
s: i do not see it
Daniel Gordon: There is no link that is in the Poker lobby and on each tournament window.
s: i am there
Daniel Gordon: When you open a tournament you will see it on the top right hand corner.
s: where on the lobby page does it tell me
s: nope not there
s: says 3 people
s: so if 300 people 3 payout?
Daniel Gordon: What is the tournament name?
s: hey
s: your here for me
s: wow
s: look it up for me
s: all 6
Daniel Gordon: I am offering you my help.
s: so help
Daniel Gordon: How can I know what tournament you are talking about?
s: dont lie to me
s: saying its in the lobby
s: huh>
s: ???\huh
s: im not talking about a specific tourney
Daniel Gordon: When you open a tournament, any tournament you will see on the top right hand corner a box with 2 tabs saying: Position and prize.
s: yes
Daniel Gordon: That is telling you the payout for each tournament.
s: yes
Daniel Gordon: If the information does not display then it means it is not available for the moment,.
s: but not until the tournament regiratration is over
Daniel Gordon: As the tournament maybe does not start for a while/.
s: i want to know before i register,...
Daniel Gordon: Please give me a moment to look into this...
Daniel Gordon: In order for the payout schedule to appear we need first for the minimum player required player amount to be rached.
Daniel Gordon: Reached, sorry.
Daniel Gordon: Meaning that for example if the tournament has a minimum of 6 then it needs minimum 6 players to start showing out the payout.
s: are you serious>
s: i want to know
s: before
Daniel Gordon: Well this is how the tournament work.
Daniel Gordon: If you want to see that hen you have to wait.
Daniel Gordon: This cannot just be changed.
s: how can i enter
s: after reistration is closed?
Daniel Gordon: Your feedback can be sent in but nothing can be done at this time.
Daniel Gordon: You cannot but that is clearly not what I am saying.
Daniel Gordon: I am telling it needs the minimum player amount to be reached not for tournament to have started.
s: your saying i will know the payouts after the registration closes, then i go back in time and join?
s: seriously
s: what are you payouts for 99 people
Daniel Gordon: please read what I am typing.
s: how many payout?
Daniel Gordon: It depends on the tournament.
Daniel Gordon: What do you not understand?
s: ok for guaranetee
s: 750 gtd 6 max today 2100
s: 99 people
s: how many payout
s: ?
Daniel Gordon: Do you understand that it all depends on the tournament, right?
s: yes
Daniel Gordon: Nothing can be said previously.
s: that is why i gave u a specific tournament
s: 750 gtd 2100
s: 99 people
Daniel Gordon: Did you read what I mentioned before?
s: how many payout
s: how about i put this in a forum right now
s: i will
s: and ill post u there repsonses
Daniel Gordon: You need to wait for the tournament to get the minimum amount of player required to start showing that payout.
s: ok
Daniel Gordon: Go ahead.
s: doing now...
Daniel Gordon: There is no problems.

I thought i was a jerk for thinking i knew what "specific tournament" meant then i realized that this guy has no answers for me and seems to be trying to trick me, also this is a long long going thing to where i am now posting about it in hopes of them realizing how awfully they have treated me and make amends...

I can't believe you're wasting their time like this:bird: and also wasting my time reading this thread:shot: and yes it does seem like you don't understand

Yeah, sorry, but it seems like you don't understand. You also didn't state your question very clearly from the beginning. Obviously they can't display what the payouts for the tournaments are going to be before they know how many total people are playing.

If you're looking for the percentages of the payouts, all you have to do is click the button that says "Prize Structure" in the tournament lobby and it will show you that at any time. It won't have the actual $ amounts before the tournament starts or before registration is closed though.

Okay, I only read half of this and wow.. You are completely rude to Customer service.. I know what information you are looking for. Revolution is the only skin that I know that displays it like this in the tournament lobby:

1-27 players ---- 7 places paid
28-55 players----14 places paid
56-99 players---- 27 players paid

^^The above part is made up for an example..

He didn't understand exactly what your question was because well, you explained it like a "toddler"

Merge does not have the information you are looking for however, most tournaments pay 10% of the field.. so take the number of players X it by 0.10 and there is your answer

Okay I read the rest of it and Gordon deserves a medal for putting up with that and LOL at "Please read what I am saying"

Also 95% of Merge tournaments are R/A so what you are looking for is impossible to know.. if 99 players were to register it would probably pay out 10-15ish (not sure) but the Rebuys add on and the 2.5 hours late registration make knowing the pay out structure impossible..

However if you invent a device that predicts how many people will rebuy/Addon/Late reg. sell it to every poker skin and be a billionaire. (That's what I would do)

Please treat customer support with respect they help people all day long and have to put up with this kind of stuff just as long..

dealio96 said:

I can't believe you're wasting their time like this:bird: and also wasting my time reading this thread:shot: and yes it does seem like you don't understand

Click to expand...

This exactly sums it up
... good input from the others too

I feel bad for the support people & knowing there were 4 times before this one too

Yep - stopped reading after it was clear you had no clue.

LMAO, i must say i dont have very pleasant convos with them either, but it looks like your in the wrong here, and imo, a tad drunk. LOL

milesaway0 said:

I know im nut bag rage person but does he seem afraid of not knowing and trying to trick me?

Click to expand...

I am afraid he knows too much.

milesaway0 said:

Daniel Gordon: please read what I am typing.

Click to expand...

This was actually the best advice in this whole post.

milesaway0 said:

s: how many payout
s: how about i put this in a forum right now
s: i will
s: and ill post u there repsonses

Click to expand...

I really doubt this happened.