You can run cleaner programs, delete history, cookies, restart, uninstall / reinstall but I've verified with them this is a Betonline.ag issue. Happened to me about a dozen times in 2 months.
Something about "we have a lot of players on our site". Have you ever been to Panama, Costa Rica, anywhere in CA, or outside large countries, the web is slow, the talent pool for IT is small. Surprisingly, it is really not that bad, with the exception of not being able to log on for up to an hour sometimes, lol.
You know who is F'd up, Jao, oy vay they are awful, crappy software that after 6 re-installs after the green light from their IT team has never opened and crashed and playing off their website directly I'd rather play pong. :help: