transfer from ftp to stars

J

jj20002

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I was trying to transfer some money (usd15) from my account in full tilt poker to my account in pokerstars,

both account are matched, but everytime i tried it was voided,

anybody knows why? i don´t if it is the amount or what
 
etherghost

etherghost

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What do you mean by "it was voided"?? What was the exact message? When I was transferring funds for the first time I had to wait few hours for the transfer to be authorized.
 
R

RamdeeBen

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Your best contacting FTP/pokerstars support on it for the reason because I've absolutely no idea why other than thinking maybe it's not linked like you think?

I've never had a problem transferring and usually within 10minutes it's done.
 
J

jj20002

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they send me to support

What do you mean by "it was voided"?? What was the exact message? When I was transferring funds for the first time I had to wait few hours for the transfer to be authorized.

It says something like: ´the transfer could not be made, please contact our support representatives´
 
dj11

dj11

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What do you mean both accounts are matched?

If you deposited and there was a matching amount from each site, they could justifiably consider each account as uncleared, and in such a case, xfer of those uncleared balances would likely be nixed.
 
horizon12

horizon12

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It says something like: ´the transfer could not be made, please contact our support representatives´

I have the same message issues, yesterday I wrote in with support, but has not yet received a response ..
I think this is a problem on the side FTP..
 
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