titan poker annoying support

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DonkeyH3AD

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Do You recieve from their calling on mobile?
Almost always when I log in to titan online supporter start chat and try to encorage You to make deposit?
Do You also having that? I have manny accounts on many poker rooms but no one is so agressive like titan.
 
Fknife

Fknife

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Yes their support-chat is sometimes annoying and I'm afraid you cannot turn it off. But I cannot say a bad word about their overall support -> when I accidentaly locked my account (I guess I typed a wrong password too many times in a row) they unlocked it in about 5 minutes after I sent them an e-mail.
 
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DonkeyH3AD

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yes that is advantage ... they are 24 per hour online and very quickly answer questions
 
MTCashman

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Thats funny because everytime I log on they try to bug me about a promotion I'm already opted in to lol
 
EvertonGirl

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Lol Mike :)

When I play @ titan I have the sound off so I can't hear them when they starting to chat to me, I often don't notice they have been messaging me lol. I firstly took the sound off because the sound of the table annoys me :)
 
MTCashman

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Yeah no doubt that little beep is aggravating
 
Poker Orifice

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You can request that they remove you from that annoying feature.
I hated it when that stupid live chat window would pop up on my screen (it's distracting & annoying). I simply asked them if they could stop doing it & they did. It's never happened since.
 
MTCashman

MTCashman

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Really? Never knew you could do that thanks
 
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thatgreekdude

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yep as soon as i load up titan, the cashier window pops up and i have live support breathing down my ear, can't blame them for trying.
 
zarzar78

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It s always the same thing on titanpoker, asking me for deposit , it so agressive, it s clear that on this poker room the salary of the employees depend on how much they customer that they have contacted have make a deposit ...
 
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Weissr

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At least they are not rude by any means, they usually just mention promotions. If you say you're not interested they usually leave you be. It is nice that someone is always available on live support though, more than I can say for a lot of rooms.
 
WeenieSVK

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They are unbelievable. First, they wrote to me everytime I logged in from support and starting to talk about their promotions.... I wrote them that they should make mark on my nickname "dont bother him ever again" :D And I think they didnt write to me again since then :)

But then they started to call me... I knew its them cause I checked number on internet, they called me like 3-4 times I never picked up phone. Idiots.
 
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Weissr

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They are unbelievable. First, they wrote to me everytime I logged in from support and starting to talk about their promotions.... I wrote them that they should make mark on my nickname "dont bother him ever again" :D And I think they didnt write to me again since then :)

But then they started to call me... I knew its them cause I checked number on internet, they called me like 3-4 times I never picked up phone. Idiots.

What's next texting? Maybe one of these days they will give you an 'offer you can't refuse'...
 
BigJamo

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You can request that they remove you from that annoying feature.
I hated it when that stupid live chat window would pop up on my screen (it's distracting & annoying). I simply asked them if they could stop doing it & they did. It's never happened since.
Tip Of The Week.
 
ammytyagi

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Titan Poker has aggresive promotion policy but still it is one of best customer service. Live chat is always better than email support.
 
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