IcyBlueAce
Visionary
Platinum Level
One of my instant echecks bounced on FTP so they suspended my account, so then I put in enough money through visa to cover that and more..
It says 24/7 support on the site, but its been over 8 hours now sense I've emailed them about the issue and I still have not gotten a response..
Is this typical? When should I expect a response from this "24/7 support" -- which seems to me likes its just "reply within 24 hours support" which is not the same as true 24/7 support.
I love FTP, but it seems to me all the other sites have way better support than them..
It says 24/7 support on the site, but its been over 8 hours now sense I've emailed them about the issue and I still have not gotten a response..
Is this typical? When should I expect a response from this "24/7 support" -- which seems to me likes its just "reply within 24 hours support" which is not the same as true 24/7 support.
I love FTP, but it seems to me all the other sites have way better support than them..