Originally Posted by B507
Only one I can advice to you : if you want to fix up the problem >>> better call to support by `hot line` !
That way is faster & working good in `Party Support`crew.
More easy & quick than help via e-mail.
Well, I can tell from my experience that Live chat is also remarkably helpful. It is not excellent as some agents sometimes are not experts on the issues but generally speaking it is helpful and I always use live chat. I am certain they will immediately note the bug and will resolve it.