strange situation at Chili-poker on Ipoker network

shiver

shiver

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First off my maths is poor to say the least and I saw an ad for a odds calculator. The emails tell the full story just wondering what you think?
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We regret to inform you that we were unable to fulfill your withdrawal request. Your request did not comply with the necessary criteria required for processing by our accounting department.

The reason for the cancellation is as follows: deposited funds need to be played a bit more extensively
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Hello Chilipoker,
This sounds a bit like blackmail?
If you had requested proof of who I was, I could understand. Or if I had received either a cash incentive or tournament tickets when I first deposited, I would not have been surprised, but I did not receive either. Also the money is going back to the same neteller account, so there are no fraud issues there?
I did however follow a link for the sitandgo shark, one of your affiliates. I used their code and deposited the required amount. Not only have I not received the unlock key, but they ignore all my emails as well.
I believe they get a percentage of my rack-back? Why should I play at Chili-poker and give them anything, when they cannot even give me an answer to my questions?
I have other accounts across the ipoker network and play regular on william hill, to name one and don't feel like I need any more.
I am away until tomorrow evening, I will make another withdrawal then.
Thank you for your time,

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Thank you for contacting our Chilipoker Support Team

We have noticed that you made a deposit but you didn't play with the amount deposited. Please understand that we cannot act as a Bank, and deposits are made to play. Regarding the document, once you have played a bit more with your deposit and re request your withdrawal, we will ask ou for a copy of your ID and utility bill but of course to gain time you can send them right now if you prefere :). We hope that you undersand and thank you for your cooperation.

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You say regarding the document. What document? I had every intention of playing at your site and have given you the reasons why I wish to withdraw. I can see no reason why you should hold my money. Do you know of any restaurants where if you called in to see the menu, they would not let you leave until you had at least eaten a starter?
Do you honestly want me to stay there against my will?
I will forward you my details tomorrow evening but think about my options overnight.
Thanks again

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We understand your position, but we can not let you withdraw your money until you have play enough on our website.

Thank you for your understanding.

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So how much is enough?

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We can't explain you how much as it is different for all the game, type of games ect. What you need to do is to play at least the same amount you deposited.

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Sorry it's a bit long. So, there you have it. I know it seems like I've no option but to play but It's not really about the $50 it's more about the principle now.
Just wondering what you think?

In one, they say they are not a bank, I had to laugh at the smilie. Could you imagine getting a letter about an overdraft charge from your bank with a roflmfao ?
 
WVHillbilly

WVHillbilly

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Pretty standard for sites to not allow withdrawal until you've played through the funds deposited.
 
B

budebuzz

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You probably got the death switch turned on now at that site!
 
JohnBoyWWFC

JohnBoyWWFC

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Yeah this is a bit irritating when you try out a new site, realise they are shite and then can't get your money back, but it happens. Why did you bother in the first place if you have enough accounts on other iPoker skins? Just curious.
 
shiver

shiver

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Thanks WV I'll accept that, I actually like ipoker they have a really good step promotion on. But I play it on 3 or 4 other skins. Last week, I played with the same .16 cents for over three days.
Like budebuzz says, I was thinking the same, every suck-out now, I'll wonder if there really is a switch?
 
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