You are completely leaving something out. I play coupons at Carbon Poker
all the time, win them, play them, including entering 1.10 and above events using VIP Points. Now, I have looked up the current 1.10 events and do not see any taking tickets, but they all take VIP Points. I don't even know of anywhere they pay out 1.10 coupon, I thought the minimum was $2.20, but I could certainly be wrong.
I have always found Carbon support to be pretty responsive and logical so there is something we are missing here.
And are you trashing an entire support system over $1.10? And if you are, you must take more than 3 lines of text to explain what exactly happened. Because Carbon>Sportsbook hands down