I prefer the action in cake, they have some of the best freerolls in their other skins with sportsbeeting, and I love their satellites. If you love ring games, you'll love the gold cards that you can sometimes trade in for special tournaments or instant cash. However, because of the obstacles with
online poker and the U.S., it takes 1-2 months, let's assume 2 months, to get a check. They had problems before, sending out checks that weren't cashable, so as far as customer service goes, from personal experience, I think the cake network is probably one of the worst. More specifically, I'm talking about sportsbook. Cake may have some third party forwarding account with the usual 10% fee that might be quicker and more reliable. I can't really say about any other site since I never cashed out on any other site
However, I do believe those who support pokerstars since I know, when I asked them how to deposit since my credit cards didn't work, they searched for several options for me, and even tried to locate a retail store that may have prepaid visa cards that may work for me, and they explained how it was unethical for them to label their company with a fictitious name when doing the credit card processing. I had to do this over the phone, and although I'm sure I was talking to foreign people with fake american names, I still could understand them!