Originally Posted by combuboom
He said to beware Pokerroom "until further notice". Well now we have our further notice, with Carly explaining. Hell, he even said: "An honest mistake? Perhaps. But Pokerroom has ignored all my e-mails asking about the matter."
He wasn't proven wrong. He said he didn't get his reload bonus, and Carly verified that he didn't. He said his e-mails weren't responded to and Carly verified that they hadn't been. Nothing he said was overblown or anything short of well-thought out, just a word of caution. Excuse a guy for being right about his claims and giving a cautious warning to others in case something may have been going on. How dare he.
Thanks, I thought I was going mad!
It seems odd that a company who's entire business is online would "miss" a bonus payment "by mistake". I wonder if they have ever double paid a bonus "by mistake". It's similar to the bad beat bonuses and Titan's 5 Sit n Go in a row bonus - they must have the systems to pay these automatically, so why do players need to claim them manually? (I think we all know the answer to that!).
As an off-topic aside, anyone else noted that all of the Poker sites reps have female names? Is it because you are less likely to kick off to a Carly, then you are to a Roger or a Mohammed?