Really annoyed with Carbon
I have had an account with Carbon for a while but havent used it much but after seeing about the Pick a Super Bowl comp I downloaded the software again, specifically to enter.
I logged onto Poker Admit, went onto the Super Bowl Pick page and having read all I could about the teams, not being an expert on NFL, I picked the New York Giants.
I watched the not very exciting game but as happy the Giants won.
A couple of day later I logged into player admin again and looked but there was no freeroll ticket so I emailed customer services and got the following email
We do appreciate the time you took to contact us regarding the Super Bowl Pick a Winner Promotion.
We do apologize if at any moment you feel that we mean to let you know that you pick the Patriots instead of the Giants. However, after carefully reviewing your account we noticed that in fact neither of the two teams were choosing.
Please note that if you one of the teams were choose, the selected one will appear highlighted in order for you to recognize it. If you want to verify this please click here
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK572014293739X
; please quote this number in any further communication on this subject.
I am njot stupid enough to log in, go to the page and not vote, but after all its only a freeroll but the grammar does not fill me with confidence about Carbon Poker