re: Poker & rakebackpros - Last Rakeback Payment Was Less Than It Should Have Been
I sent an email off a few days ago about this very topic and here is the reply i got...
Thank you for contacting Rakebackpros.
We sincerely apologize for any confusion which this may have caused you.
While we can confirm that the rakeback payment you received on April 29th was the correct amount owed, the rakeback amount shown in your rakeback data is higher than what you have been paid.
Full Tilt provided us our player's report, however, take2 bonus the players released during April 19th to 25th, was not included and our website was therefore not able to pick up this information accordingly and is currently incorrectly displaying.
Please note that Full Tilt calculates and facilitates our players rakeback payments and that the payments are correct, but it is a data issue which we are working to resolve with them.
Should you have any further questions, please let us know.