rakeback

Anyone ever have problems collecting rakeback at ACR ?
Like yesterday's rake is not available but it says you got paid in your history.
This is the second time I have missing rake but its in my history.
Don't get a response to e-mail after a month.
And along the way.....two pots missing, about 9$.
One for 6$ one for 3$, leave the table and the increase never shows up in the bank ???

No more paying rake until I get this solved.
Which is better for building a bankroll I can make a deep run with.
Not playing cash for now is fine.

rake solved
missing pots probably my bad math.