Problems with Royal Vegas

IrishDave

IrishDave

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Going into RVP today to check on the MTT I set up and the software said it was upgrading. It finished and I now get a memory access error. Uninstalled and reinstalled - same problem. I know the RVP folks stop in here sometimes and I hope they have an answer...
 
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xdmanx007

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Java just did an upgrade make sure your java components are upto date
 
IrishDave

IrishDave

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Downloaded the latest and still no joy. The RVP help desk is swamped, probably a bug in the update...
 
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xdmanx007

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yep let me know what you find out cause first time I load RV I'll have the same issue
 
Royal Vegas Poker

Royal Vegas Poker

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Hey there everyone,

Sorry about the problems with the upgrade, just to let you know that Prima is furiously working on a solution as we speak. Will let you know as soon as things are fixed. Please send all affected Royal Vegas Poker aliases or account numbers to me and I will get our support center to assist each individually.

I look forward to hearing from you.

Please bear with us.

Thanks
Tania
 
IrishDave

IrishDave

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Got the email from support and I emailed the files they requested. I use Symantic anti-virus and firewall. My alias is IrishFitz...
 
IrishDave

IrishDave

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Got an email from RVP tech support that said the problem is fixed. To get it running again:

Remove RVP from your computer
Reboot
Reinstall from their website www.royalvegaspoker.com

I'll do this when I get home and see if it works...
 
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xdmanx007

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Please allow me this time to shamelessly brown nose. :flowers:TYVM for your help Tania you are the best Royal Vegas Poker rep we have at our forum:adore:. We patiently await a generous reload bonus offer so that we can on with the buisness of losing our hard earned money :icon_colo
 
IrishDave

IrishDave

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Uninstalled, rebooted, and reloaded RVP per the instructions and all is well now...
 
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