I finally got in touch with their their support. After going thru over an hour of checking settings on explorer, firefox, fire wall ... still didn't work. They did say that this happened right after the release of their new version, and that this was an issue many others were having. Then thay were going to send me an email with instructions of other things to do the get their software to work on my comp. Meanwhile all the other poker
Apps I run as welll as other applications work just fine... Not sure if I want to invest more time in this process. I did install their software on an older machine I have and it worked for a short time then crashed and now is all messed up. Not sure if this is from their software instalation ?? But mabey I should just use the apps that are working fine and causing no problems.