I was having trouble too, so I tried my laptop. Same thing. Wrote to Stars and this is what they said:
Thank you for your email and for allowing us to be of assistance.
The issue you are having has been reported to our Programming Team. They are currently working on a fix to be released in a future update.
Unfortunately, we are currently unable to provide a time frame for a resolution of this issue. However, we are aware how important it is for this to be corrected and are working with haste to get it fixed.
We apologize for any inconvenience caused and thank you for your patience in dealing with this issue.
After reading this thread I thought I'd just log in from this computer and be patient. When I did that, I got a message that I am already logged in from another computer, which I am not.
Has this happened to anyone else? I booted my laptop back up, checked the Task Manager, and Stars is defintely not running there.