Problem at pokerstars?

M

medic911

Rising Star
Bronze Level
Joined
Jun 8, 2009
Total posts
1
Chips
0
I recieved this email today from pokerstars. Has anyone else seen this.

Dear medic911617,

Following our previous communication, we regret to inform you that our check provider's bank account remains frozen, the funds are not accessible, and it's not known when the funds will be released. The provider's legal team and the Poker Players Association (PPA) are working on this matter.

In order to make the funds available to you without further delay, we have credited your PokerStars account with the outstanding check amount (details below) from our own funds. We have also credited your account with an additional 10% bonus as a good will gesture for the disruption this matter has caused.

Transaction ID:247625212
Amount:$50.00
Check #:922534
Mailed date:27-May-09

If you wish to resubmit your cashout request, you can do so from our Cashier by selecting the check option (your new check will be issued on a different account and can be deposited as normal) or wire transfer (only available for amounts greater than [$2,500]).

Once again, please accept our sincerest apologies for the inconvenience.

Best Regards,

PokerStars Payments Department
 
Snowmobiler

Snowmobiler

Legend
Silver Level
Joined
Mar 1, 2009
Total posts
2,644
Chips
0
I had this happen twice,20% bonus 1 time and 10% bonus other time.

Both times it was 2 weeks and I received my cash



Snow :cool:
 
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