Originally Posted by mange
I managed to down load the PokerTime site. Logged in and checked out my account, and they had removed my BR and my balance was zero.
Then, I attempted to sign up for one of the small sngs thinking I had made a mistake. But, it said I did not have enough in my account to play that SNG. The SNG was for pennies. So, no doubt my account was empty as indicated.
So thats that. Does not seem fair that a poker site can just take your money without having to answer to anyone.
Just keeping all posted.
From the terms & conditions on pokertime.eu:
The player acknowledges that casino management may reverse any or all funds out of any casino account, which is, in its sole opinion, undesirable or dormant for a period of 6 months. Any "real" funds i.e. not promotional or bonus funds (dealt with in terms of additional terms and conditions) in any such casino account will be claimable for 6 (six) months thereafter unless the reversal occurred as a result of what, in the sole opinion of casino management, it considers to be fraudulent activity. Players who discover that their accounts have been affected in terms of this clause 17 shall be entitled to lay claim to such "real" funds upon application to the casino, whereafter such funds will be refunded to the player, provided that application has been made within the aforementioned 6 (six) month time period.
It would appear if you don't log in within 6 months, they take your funds. But you may as well email firstname.lastname@example.org
& ask to get the funds back