Pokerstars Technical Problems

wildyetty

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Due to technical problems poker stars has frozen a lot if not all play due to problems... never seen this before
 
Gorak

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I'm in the same boat. I'm running good in a promo freeroll. If it gets cancelled I don't think I will get any money for that right?
 
wildyetty

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i think you get buy-ins refunded
 
wildyetty

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Ya you wont get anything i would imagine, not sure if u were into the money u would even get anything
 
MrFerguson

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Was wondering this myself was thinking a server crash or somethin maybe, any truth in the hacker story? Was a bit weird tournaments I was registered in, wondering why they hadn't popped up when it was time to start lol
 
wildyetty

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they have hit everything else it wouldn't surprise me too much. but its looking like whatever company hosts the main site is down possibly main trunk line or router fried.
 
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Rishlin

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nice to know its not only me that is frozen :)
 
wildyetty

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k just saw a banner in my SnG saying tourney's will not resume and they will be following the cancellation policy. funny thing was when i went to look it up their site is down as well. hmmmmmmmmmmm
 
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Rishlin

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has anyone experienced this before? The announcement speaks about a tournament cancellation policy, anyone knows what that is?
 
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Rishlin

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yep, the site is down no cancellation policy there:(
 
wildyetty

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I have an it happened 5 mins into the SnG an i got the buyin returned no one was KO'd from the tourney yet... dont know what happens to the people who were KO'd before the problems started
 
wildyetty

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cool looks like they play it like a timed tourney... i got more than my buy-in refunded
 
wildyetty

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PokerStars Tournament #1197097596, No Limit Hold'em
Buy-In: $3.19/$0.31 USD
45 players
Total Prize Pool: $143.55 USD
Tournament started 2015/04/10 14:24:17 ET


Dear WildYetty,

Tournament #1197097596 has been cancelled due to technical reasons.

When a tournament is cancelled before players are in the money, we refund each player their tournament fee, and then divide up the prize pool based on the following formula:

- 50% of the award pool distributed evenly between remaining players
- 50% of the award pool distributed proportionally according to the chip count

At the time of cancellation there were 31 players remaining, and your chip count was 1,640.00. Total chips in play were 67,500.00.

Prize pool to be divided equally: USD 143.55 / 2 = USD 71.77
Prize pool to be divided based on chip count: USD 143.55 / 2 = USD 71.77

Your share in money equally divided: USD 71.77 / 31 = USD 2.31
Your share based on chip count: USD 71.77 * (1,640.00 / 67,500.00) = USD 1.74
Your entry fee refunded: USD 0.31

Total money refunded to your account: USD 4.37

We apologize for the inconvenience.

The PokerStars Team
 
Gorak

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I got paid $21 in my freeroll. TY PokerStars.
 
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Rishlin

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so for now, we just close the tables and wait?
 
veltins

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been playing Omaha cash game whole day , n it s been lagging whole day.. but now it seems cash games r going ok
 
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seghill

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never got the advice but funds have been credited to my account from MTT I was playing - system for cancellation seemed fair - particularly as I was short of a money place at the time it froze LOL
 
wildyetty

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pokerstars having more issues this morning

just noticed another banner saying they are experiencing more problems. wonder if the tourneys gunna be cancelled again this afternoon
 
wildyetty

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I am starting to think there may have been a security breach or possible Ddos attack on primary servers.
 
BlackMember

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Again lags, can someone a DDoS them every day?

HJfTshUh.jpg
 
westside1950

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Since they introduced this new PokerStars 7 software a single week can't pass without experiencing this lags...
And it always happens on weekends,.. seems like this new software can't handle the big player pool :/ or something like that..
 
Frontiere

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Pokerstars canceled games

Yesterday many games was canceled , game was paused more than 2 hours. Today again !!!!!! What happends on PS ?? This is not good for players , also not good commercial move from PokerStars. And this is 4 th times in last 2 month. Disapointed ..
 
akyurukov

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I did not have this kinda issues...maybe they restarted the software i dont know....but for me everything was fine.
 
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