Pokerstars Scratch & Match freeroll - I can't see it anywhere!

Giarrar

Giarrar

Rising Star
Bronze Level
Joined
May 5, 2016
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I'm not sure if I'm posting this in the right section but here goes:

I play Scratch and Match everyday ,and I have won 3 Poker School Scratch Tickets, for some so called monthly freerolls. A month or two ago, I used to see them every now and then in the schedule, but now it's been a month and I haven't seen one. I want to use my tickets before they expire but I can't seem to get the chance.

I want to ask: is this a problem that only I have? Has anyone played the freeroll this month? Recently there has been some server changing situation, I am from Romania so they moved me from Eu client to Romanian client, maybe that could be the problem?
 
J

J777777777

Rock Star
Silver Level
Joined
Aug 29, 2016
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144
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I'm not sure if I'm posting this in the right section but here goes:

I play Scratch and Match everyday ,and I have won 3 Poker School Scratch Tickets, for some so called monthly freerolls. A month or two ago, I used to see them every now and then in the schedule, but now it's been a month and I haven't seen one. I want to use my tickets before they expire but I can't seem to get the chance.

I want to ask: is this a problem that only I have? Has anyone played the freeroll this month? Recently there has been some server changing situation, I am from Romania so they moved me from Eu client to Romanian client, maybe that could be the problem?

The best way to check is to click on the tools section of pokerstars & click on "My Tournament Tickets". Here it will show you the list of all the kinds of tickes you have & which tournaments you can enter under the respective tickets. Tickets have an expiry period of usually 1 month while few of them have a period of 3 months.

If you still feel there was an error in issuing you tickets, contact Pokerstars Support. Hope this helps:)
 
Gabinho12345

Gabinho12345

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Silver Level
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Dec 14, 2015
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This tourney is every second Saturday, twice a month, next one is on 12 November
 
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