B
bw07507
Legend
Silver Level
OK, after this I do not think I will ever play anywhere else ever.
They also comped 2 other eChecks that I had requested during the delay period too, all of which totaled an extra 250 dollars in my account. Boy was I suprised when I logged in today. I am totally stunned by the customer support there.
Hello bw07507,
In recognition of the inconvenience you have suffered with the delay in receiving your eCheck cashout we have credited your account with a bonus of 20% of the requested cashout amount. This amounts to a credit of $xx.xx for your $xx.xx eCheck cashout requested on 20-Apr-08. This credit can be found in your PokerStars Cashier History as "eCheck compensation". You may check this by logging on to the PokerStars Cashier followed by clicking on the History button. These funds are available to you now without any kind of restrictions or conditions.
If you have any questions, please contact us at any time.
Regards,
PokerStars Payments Team
They also comped 2 other eChecks that I had requested during the delay period too, all of which totaled an extra 250 dollars in my account. Boy was I suprised when I logged in today. I am totally stunned by the customer support there.