Yeah, if he was playing a $60 tournament he just goofed and put in .Net instead of .Com.
has been having trouble with connections lately, but that can also happen on your end.
with the tournament number, and describe the problem. They should tell you what to do.
This happened to me over a year ago, and told me to send a message to a specific email address, with a specific message title, with the tournament ID and a description of the trouble in the message body.
A day later I got my refund.