Pokerstars configuration reset

MrHachiman

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When restart the PC unexpectedly having the pokerstars client open, either by a power outage or because the PC crashes, the entire configuration of pokerstars is reset it's already the third time that happens to me ...: S My pc usually hangs up
 
Edison A

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When restart the PC unexpectedly having the pokerstars client open, either by a power outage or because the PC crashes, the entire configuration of pokerstars is reset it's already the third time that happens to me ...: S My pc usually hangs up
is for the update of the system and to detect something unusual, pokerstars has improved a lot these last months its security system to avoid multi accounts from the same IP
 
PHX

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Which configuration settings?

Like you tourney filters, bet sliders amd table background?

When restart the PC unexpectedly having the pokerstars client open, either by a power outage or because the PC crashes, the entire configuration of pokerstars is reset it's already the third time that happens to me ...: S My pc usually hangs up
 
MrHachiman

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Which configuration settings?

Like you tourney filters, bet sliders amd table background?
Exactly, all favorites are deleted, table themes, lobby settings and hotkeys, etc. Setting up all that takes me around 5-10 minutes If remember how everything was xD
 
PHX

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What system do have window__?

Exactly, all favorites are deleted, table themes, lobby settings and hotkeys, etc. Setting up all that takes me around 5-10 minutes If remember how everything was xD
 
vov4ik

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I also had this, but only once when I reinstalled PokerStars, all settings were reset, but now everything is working fine, you can try something with the program and reinstall it and see what happens!
 
MattRyder

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I've played tens of thousands of hands on Pokerstars and have never had that happen. The Pokerstars software is very stable. If you're having a lot of power/hang-up issues there's a good chance something also happened when you installed the software that corrupted it. Try to uninstall everything related to the Pokerstars software (all set-up, cache, install files) and reinstall the software.
 
PHX

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I dont know. Not really sure what is causing your system to crash or throwing off you configuration.


But what I can help you with is saving the Pokerstars configuration so the next time it happens you can easily recover your settings.


Pokerstars saves the configuration to a file user.ini so what you can do is save a copy of this file to somewhere else on your syste like desktop, documents and then when configurations goes off use this file.


How to get to file - Easiest way is to use run program. Search for run program in start menu once run program is up type appdata then click on ok. This will take you to some folders most likely 3. Open folder named Local and then inside that folder there should be a folder named Pokerstars open that folder. In that folder you will see the user.ini file.


Copy the file user.ini and paste it somewhere like documents or desktop. This has all you Pokerstars settings that you currently have.


When the problem occurs take copy of that file and put it back in that location where you copied from earlier. This will restore your settings to previous state.


Alternative - Since you are using Win7 or above there is feature called Previous Versions on files that may help as well. When the problem happens again go to the userini file in appdata location right click it and hit on properties. Last tab should be Previous Versions try and restore the file to previous version.


As I said earlier I do not know what is causing your issue maybe you can take it to a local expert and have it looked if your system keeps crashing regularly. Also the configuration should not be off because of power loss.


Maybe you can try Windows Updates this sometimes helps there maybe a patch or fix that can solve problems.




I have w10, could it be related?
 
MrHachiman

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I dont know. Not really sure what is causing your system to crash or throwing off you configuration.


But what I can help you with is saving the Pokerstars configuration so the next time it happens you can easily recover your settings.


Pokerstars saves the configuration to a file user.ini so what you can do is save a copy of this file to somewhere else on your syste like desktop, documents and then when configurations goes off use this file.


How to get to file - Easiest way is to use run program. Search for run program in start menu once run program is up type appdata then click on ok. This will take you to some folders most likely 3. Open folder named Local and then inside that folder there should be a folder named Pokerstars open that folder. In that folder you will see the user.ini file.


Copy the file user.ini and paste it somewhere like documents or desktop. This has all you Pokerstars settings that you currently have.


When the problem occurs take copy of that file and put it back in that location where you copied from earlier. This will restore your settings to previous state.


Alternative - Since you are using Win7 or above there is feature called Previous Versions on files that may help as well. When the problem happens again go to the userini file in appdata location right click it and hit on properties. Last tab should be Previous Versions try and restore the file to previous version.


As I said earlier I do not know what is causing your issue maybe you can take it to a local expert and have it looked if your system keeps crashing regularly. Also the configuration should not be off because of power loss.


Maybe you can try Windows Updates this sometimes helps there maybe a patch or fix that can solve problems.
Sorry for the delay, I was sick this week. Thank you so much, now I can play more quiet until change the PC for a new xD
 
infonazar

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I also have this problem.
When restart PC, the whole configuration of pokerstars is reset.
The fact is, that before, such a configuration reset did not happen.
 
Alucard

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Glad someone put up a thread about this because this is happening to me regularly.
Unfortunately my UPS is broken atm & we have getting constant power cuts in my country & everytime my PC forcefully shutsdown, I'm losing all my configurations (Bet slider,Themes, preffered seating etc) as well as the notes & labels I've created in that session. Has been really annoying. I'll do what Joeisi said to try it out. But losing notes is very troublesome
 
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