Pokerstars Cashier Glitch

RideN2Aces

RideN2Aces

Enthusiast
Silver Level
Joined
Feb 8, 2007
Total posts
54
Chips
0
I keep having a problem when I leave cash games that my balance is a buy in higher. Then in a few mins the buy in is gone. Even when clicking refresh to make sure no money is in play. This is really frustrating since I feel like I'm losing money thinking I'm up more than I am.
After complaining to pokerstars award winning support all they did was send me a audit and a cut n pasted response.
This pissed me off as I pointed out a problem and they basically said it was my own mistake heres a chart.
So I must make a point of it to make it public and see how many players are also seeing this glitch. Any one?
 
PCK

PCK

Visionary
Silver Level
Joined
Dec 13, 2014
Total posts
953
Chips
0
I dont have any glitch and have not heard anyone to have this kind of problem never...
 
horizon12

horizon12

Legend
Silver Level
Joined
Nov 2, 2013
Total posts
4,126
Chips
0
The problem is solved, less look at the cashier....
 
moots

moots

Min-cash specialist
Loyaler
Joined
Jul 29, 2008
Total posts
9,389
Awards
8
CA
Chips
105
Same thing has happened to me a couple of times since using PS7.
 
RideN2Aces

RideN2Aces

Enthusiast
Silver Level
Joined
Feb 8, 2007
Total posts
54
Chips
0
This isnt a looking at the cashier too much problem, I play auto reload and dont watch it.. It happens at the end of the sesh after all tables have zero'd out... A 100 BB buy in at whatever stake I was playing is added then subtracted... Its a buzz kill man lol
 
PokerStars VIP

PokerStars VIP

PokerStars Rep
Silver Level
Joined
Jul 4, 2011
Total posts
166
Chips
0
Thanks for sharing this 'RideN2Aces', I have passed it on to our bug specialist for him to examine.

Regards,

Dylan
PokerStars Poker Room Management
 
PokerStars Reviews: Français, Nederlands, Deutsch, Dansk, Italiano, Español, Polski, Norsk, Português, Svenska - PokerStars Mobile - Deutsch Mobile - PS Casino Real Money Poker - Real Money Casinos
Top