I have temporarily taken over this user in order to attempt to provide some light. My name is Cole Gibson, I am the General Manager for PokerRebel and the guy behind all the difficult decisions that have had to be taken in the past several months.
First things first. I want to apologize to all those who have been affected by these decisions and I hope I can provide answers that will, if not provide a solution to your problems, at least give an idea of the hows and whys of the events.
To those of you still waiting on cashouts, I'm sorry it has turned out to be such a long wait. Unfortunately, being a startup has prevented us from obtaining reliable accounts from which to make these payments. I would like to say that the money that is owed to you was sent out to one of our service providers and "lost" when the account was shut down. Meaning we are out this money. With this I am not saying we will not take responsibility for this money, we have every intention of doing this, when we can find a responsible processor to make sure this will not happen again. This is turning out to be more difficult as time passes and processors become more scarce. We will keep you posted from now on as to any developments that may arise in this matter.
I am going to address why the decision to move to a membership poker site
and what events affected the making of these decisions.
Obviously the payout debacle had much to do with it. But if you take a snapshot of the industry as a whole, you would see that sites accepting US players do not seem to have a bright future, in our opinion at least. We do not want to end up in the same boat. The difficulty and risk of having processors handle large amounts of money, along with risks involved, make it very difficult for a new entry in the market to make any head way. And as can be seen by the events of the past few months, much more difficult for a new startup in the field.
Why membership? It seemed like a natural road to follow, and after a thorough study of the types of gaming in the free and membership poker models, we found that we could very well provide a poker game
, along with the essence of a role playing game that would be interesting and fun for everyone. Of course, we don't know what levels of success we'll have in the future, we know we are providing a better product than other membership sites, and a better experience in the game with our role playing armies, than any poker site out there yet. What I can say is that we have every intention of making good on our existing debts to our players. Which is one reason why we have made the offer to exchange old balances for months of membership, and changed our offer in order to make it worthwhile for those who have long suffered our inability to find a way to get you paid.
And finally, I'd like to thank all those who have taken the time to critique, like, play, yes, even those who have bombasted us. Everyone is right. We have made mistakes and have been victimized by our noobie status. But I like to think we are gluttons for punishment and the only test of our character is going to be how we manage ourselves in the near future. The one thing that will never be said of us is that we are going to give up and disappear, we will find our place among the poker world, and I invite you to come along with us, we still have much fun to find.
PS: We have made no mention of prizes being awarded in our tournaments because we want to make sure we do not fall under any sweepstakes laws which would limit our reach. Our attorneys are studying ways where we can give out cash and prizes and still not fall under the sweepstakes laws. If you guys have any suggestions, questions, I will be watching this post for the next couple days and answering them.
Poker Rebel Dot Com