Please explain this bonus status to me on 888 as given in screenshot below.

Brandlad

Brandlad

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Hi pals
Just checked my bonus meter and I am curious to know will it be $1 or $10.5 as my wagering meter is about to complete??

I am unable to understand it. Kindly help me.
 

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SlavaUa

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It will be one dollar, need more info.
 
Brandlad

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Thanks for ur inputs yah I got $1. Actually I got confused because of current value $10.5
 
orsino12

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I believe that other $9.50 was won from the original $1 so you have $10.50 in "restricted" funds. If you tried to make a withdrawal you wouldn't be able to take that $10.50 out until you cleared the $1 bonus, at which point the $1 and all money won from that bonus will clear and be able to be withdrawn.
 
Brandlad

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I did clear the wagering amount but got only $1.
 
orsino12

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I did clear the wagering amount but got only $1.

The way 888 does the bonus is any amount won from the bonus (in your case it is a $1 bonus) will show up in you bankroll as you earn it the same as any other winnings, but the money won from the bonus is "restricted" until you clear the bonus.
Restricted funds still appear in your bankroll and you can wager it, but you can not withdraw restricted funds until until the original bonus is cleared at which point your restricted winnings become regular funds and can be withdrawn.

If you had lost the $1 bonus the bonus would have ended and any money won after that would have been regular winnings.
 
Brandlad

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I think I must contact 888 support about this because I did not get $10 I just got $1.
 
Brandlad

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I did contact 888 support about this on their FB and twitter page but no response as It has been more than 2 days???
 
lulu pk

lulu pk

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Sometime is take more then two days to get the response from them.It will come,patience:)
 
Brandlad

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Well it is for the first time I have not got any response from 888 after 3 days.. I do not know whether it is due to technical issue or there are some flaws in their support system??
 
GRANDPAPA929

GRANDPAPA929

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Brandlad

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Just got the confirmation that it was $1. Thanks
 
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