Hello. I noticed that you have tournaments in your room that you can only play under your real name. how can i change my nickname? (maybe I was bad looking for information on this topic)

Umm... what is going on here??

I played in a few micro tournaments today (Sunday) and few hands on FastForward tables after. Late this evening I go to log in to check on when my tourney tickets are expiring and to plan a schedule for tomorrow and it won't let me log in????????

Here's the note I got.
When I click on 'contact us' it informed me there wasn't any telephone support due to covid so I clicked on Live chat with no help.
Is this some kind of glitch or something???

Originally Posted by Colette Stewart

Contact then via live chat
Thanks

I forgot to post the screenshot with my last post.

Any thoughts on this Colette? My screename on PP is P0ker0rifice User ID is PokerOrifice

You've already helped me out on Facebook. Thanks

Originally Posted by kara260588

Hello. I noticed that you have tournaments in your room that you can only play under your real name. how can i change my nickname? (maybe I was bad looking for information on this topic)

You can not change your screen name
Yes, we offer both real name and screen name events - real name events are flagged in the client should you opt not to play them

Thank

Originally Posted by Poker Orifice

You've already helped me out on Facebook. Thanks

Tech issue, teams are aware and on it - will be fully resolved in the next few minutes
Thanks

Received an Email today saying you will no longer operate in my country, Norway. Where can I read more about this decision?

Manager decision is all it says , just like that! Party leaving the Norwegian market after 20 years or so.

I just don't understand the decision, no other poker rooms are leaving the Norwegian market, it's not a regulated market.

Just a weird decision, and we'll probably never get a real answer from Party.

Lucky for us we can play on Stars, 888, GG, iPoker, Unibet, etc so there's plenty of rooms around.

Originally Posted by pokijh

Received an Email today saying you will no longer operate in my country, Norway. Where can I read more about this decision?

Originally Posted by balo

Manager decision is all it says , just like that! Party leaving the Norwegian market after 20 years or so.

I just don't understand the decision, no other poker rooms are leaving the Norwegian market, it's not a regulated market.

Just a weird decision, and we'll probably never get a real answer from Party.

Lucky for us we can play on Stars, 888, GG, iPoker, Unibet, etc so there's plenty of rooms around.

The decision has come from GVC, our umbrella brand - going forward we will only trade in markets which are fully licensed, and operate under regulatory guidelines
I understand its frustrating
Players affected have all been sent emails with information regarding the closure

Thanks

Colette

I play a lot on Party Poker and I see a rabbit appearing and disappearing bottom right of my screen, can anyone tell me what it is and or does? Thanks.

Also I know I can stop certain players chat but is there any way I can block them using the very annoying animations they use, why they are needed on a good poker site like Party I will never know?

Originally Posted by Colbefc

I play a lot on Party Poker and I see a rabbit appearing and disappearing bottom right of my screen, can anyone tell me what it is and or does? Thanks.

Also I know I can stop certain players chat but is there any way I can block them using the very annoying animations they use, why they are needed on a good poker site like Party I will never know?

You press on the rabbit, it will show you the cards that would of came, before the flop it cost you 3diamonds, after the the flop 2 diamonds and after the turn 1 diamond

Party has recently announce last minute closures in several countries. There is a thread about it on CardsChat and I am sure there will be more.

I want to share with you all my experience with this.

In August 2020 I got the infamous email from Party entitled "All Good Things Must Come to an End"

They gave me 2 days notice that my account would be suspended indefinitely.

This was while I was enrolled in and playing a 3 day tournament. I didnt make it to day 3 but I have no doubt that no one realized or even cared that I would not be able to finish the tournament had I made it to day 3.

They took days to respond to my requests to cash out my tournament tickets won. No refunds were given for any of the $250 in tickets spent in this 3 day tournament which I could never win because I would be locked out of the poker room on the start of day 3. And yes I did check and I was locked out of the poker room like clockwork when the email said I would be.

They were clueless when I complained and just quoted their policy against converting tickets into cash.

I eventually got a hold of someone to look into it, but it was like pulling teeth. They converted my 1 remaining $125 tournament entry into cash but not before trying to convince me I had to play it.

Then to finally get them to initiate a wire transfer took another 45 days. They already had my documents. I still had to submit multiple times before it took or anyone even acknowledged me.

It was not a pleasant experience nor easy.

From what I could ascertain, Party decided not to renew their gaming license in Panama. I am certain this wasnt a last minute decision on their part.

This showed me how much they actually care about their players. Especially the ones that will not generate them anymore revenue.

I highly recommend people look elsewhere when choosing a site to play.

Originally Posted by Colbefc

I play a lot on Party Poker and I see a rabbit appearing and disappearing bottom right of my screen, can anyone tell me what it is and or does? Thanks.

Also I know I can stop certain players chat but is there any way I can block them using the very annoying animations they use, why they are needed on a good poker site like Party I will never know?

The rabbit is part of the gamification features added earlier in the year - if you click on the rabbit it activates a rabbit feature, which shows which cards would have played opt if you opt to use it There are also large emojis and items which can be thrown at other players

You can turn off the gamification features under Settings (clog icon on the right in the lobby)
Settings > Interactive features

Hope that helps

Online casino's often times repeat "gaming should just be amusing passtime it shouldn't be used as actual source of income"

I don't know if Partypoker says it but is this something that license providers force companies to say?

I've got 1000 PartyPoker Live dollars that expire in a few days. Due to the Pandemic, my local live venue (Playground Poker) has been closed for poker since March. I can't figure out how to register for any online games to use the PPL$s.

When I contacted Customer Support and asked, they sent me links to the PPL$ pages (in Russian). I have no idea what to do.

Originally Posted by mtl mile end

I've got 1000 PartyPoker Live dollars that expire in a few days. Due to the Pandemic, my local live venue (Playground Poker) has been closed for poker since March. I can't figure out how to register for any online games to use the PPL$s.

When I contacted Customer Support and asked, they sent me links to the PPL$ pages (in Russian). I have no idea what to do.

Hi

You should be able to reach partypokerLive support via partypokerlive.com
They can help resolve

https://partypokerlive.com/

I hope that helps
I believe they will be able to help or you can use them for the upcoming WPT Montreal Online event

Thanks

Colette

Originally Posted by Colette Stewart

Hi

You should be able to reach partypokerLive support via partypokerlive.com
They can help resolve

https://partypokerlive.com/

I hope that helps
I believe they will be able to help or you can use them for the upcoming WPT Montreal Online event

Thanks

Colette

Thank you. Support had responded, but I was confused by the response. I think I've got it figured now.

it's uba hurts that one of the best rooms like party poker stops operating in Venezuela

Hello, why partypoker is blocking Poland? Me and many others really liked playing on your site and nothing changed so... Why?

They are blocking all countries who are not licensed, including my country Norway.

If they had a brain they could easily fix it by using an alternative pament service instead of Neteller/Skrill.

All the Nordic casino sites based on Malta already made sure we can do payments via other wallets.

I would love to be able to play at this site again. Maybe someday this will happen and all of US Players will be there. GL to everyone playing there.

Originally Posted by kley126

it's uba hurts that one of the best rooms like party poker stops operating in Venezuela

Originally Posted by eluwinka0

Hello, why partypoker is blocking Poland? Me and many others really liked playing on your site and nothing changed so... Why?

Originally Posted by balo

They are blocking all countries who are not licensed, including my country Norway.

If they had a brain they could easily fix it by using an alternative pament service instead of Neteller/Skrill.

All the Nordic casino sites based on Malta already made sure we can do payments via other wallets.

GVC - our umbrella brand - is stopping trade in unregulated markets going forward following a business decision
All affected players will have received an email with information
I have no further info to share

Originally Posted by Colette Stewart

The tool in reference is My Game - and will hopefully be available to all end September/ October
Its been in beta mode and undergoing testing on .com

Thanks

Colette

What happened with this? Partypoker is still claiming to be the place where no one has an "unfair advantage" still they are excluding whole markets from analyzing their played hands while others have been able to do so for a year. I guess the company image is just hypocrisy?

Originally Posted by LarsLucidor

What happened with this? Partypoker is still claiming to be the place where no one has an "unfair advantage" still they are excluding whole markets from analyzing their played hands while others have been able to do so for a year. I guess the company image is just hypocrisy?

They are working on having My Game fully running for all brands by end of the year / early 2021 - they have already launched across various new markets to align with .com

Originally Posted by balo

They are blocking all countries who are not licensed, including my country Norway.

If they had a brain they could easily fix it by using an alternative pament service instead of Neteller/Skrill.

All the Nordic casino sites based on Malta already made sure we can do payments via other wallets.

Hi, what's wrong with Neteller/Skrill? Why are they no longer a good option, apparently? (I have no idea, I'm really curious as I use them a lot).

Originally Posted by balo

They are blocking all countries who are not licensed, including my country Norway.

If they had a brain they could easily fix it by using an alternative pament service instead of Neteller/Skrill.

All the Nordic casino sites based on Malta already made sure we can do payments via other wallets.

Have you tried using MuchBetter? Party, PS, 888, GG all accept deposits using MuchBetter and as far as I am aware looking at their FAQ MuchBetter operate in Norway.

Could be worth a look for you, there is no fees for depositing/withdrawing with them either and the offer p2p transfers.

Bye bye Party, we had a relationship for 20 years, and now its over for us Norwegians. I played my last tournament tonight.

This is mostly a vent as I don't expect much to come of it.

Last night I did the PP Advent Calendar promotion and got a $3 casino bonus. I saw the wagering requirements to clear the bonus (and any winnings) were pretty hard, but not completely impossible so I tried my luck and eventually cleared it for $30.40 and built it up to $35.50.

My account is fairly old, I've had it for over 10 years, maybe even 15, but it was never verified. I remember making deposits and withdrawals way back.

Now the problem, I decided to try and verify my account and sent clear pics of the front and back of my Drivers License. The pics are fine, they are the exact same pics I used to verify my 888 account, but I got this response:

"Unfortunately, the copy of the document you provided could not be accepted as it does not comply with our security requirements."

The only government picture ID I have is a DL, I haven't had a passport in many years so I guess I'm out of luck.

Here's a couple of pics showing the cleared bonus, my current bankroll and the response to my verification attempt.

My username at PP is Incarnadine12

http://www.imagebam.com/image/91c1811362864002 http://www.imagebam.com/image/da789c1362864005 http://www.imagebam.com/image/5d7f261362864009

Was hoping to participate in the daily promo happening on Partypoker. (I just discovered it ).


First day = great! Running smoothly while 4-tabling FastForward
(looking forward to playing a bunch more)

Today (Saturday) Was hoping to put in a short session before heading out but I could only play a few hands of FF without it glitching out on me
All sorts of stuff happening there ie. pausing a couple/few secs. on my turn to act; Message popping up in small window suggesting something like 'we can't move 'x' funds to blah blah blah' (and it wasn't reloading my stack to 100bb's). I ran HOT for the few hands I played but the entire time I was concerned with losing BIG POTS (lots of bb's) due to what was going on... sigh.

Weird that it was working like a well-oiled machine for me a couple days ago (maybe yesterday as well?? .. I lose track of days tbh)... and today, YIKES!!! Terrible

Is this happening for anyone else who is playing on PP.... anyone else who is playing FastForward on Partypoker?

(I had noticed in the past that if you left the HH Replayer open it could have things get glitchy... at least it has for me. But I try not to use it).

So much for my 1pt. (I couldn't even play enough to earn 1pt.)

Originally Posted by orsino12

This is mostly a vent as I don't expect much to come of it.

Last night I did the PP Advent Calendar promotion and got a $3 casino bonus. I saw the wagering requirements to clear the bonus (and any winnings) were pretty hard, but not completely impossible so I tried my luck and eventually cleared it for $30.40 and built it up to $35.50.

My account is fairly old, I've had it for over 10 years, maybe even 15, but it was never verified. I remember making deposits and withdrawals way back.

Now the problem, I decided to try and verify my account and sent clear pics of the front and back of my Drivers License. The pics are fine, they are the exact same pics I used to verify my 888 account, but I got this response:

"Unfortunately, the copy of the document you provided could not be accepted as it does not comply with our security requirements."

The only government picture ID I have is a DL, I haven't had a passport in many years so I guess I'm out of luck.

Here's a couple of pics showing the cleared bonus, my current bankroll and the response to my verification attempt.

My username at PP is Incarnadine12

http://www.imagebam.com/image/91c1811362864002 http://www.imagebam.com/image/da789c1362864005 http://www.imagebam.com/image/5d7f261362864009

I cant help with such account issues - these need to be dealt with via the customer service teams - they are available 24/7 and can advise
If they have asked for ID, it needs to be provided
All contact details are on the webpage, sorry, not an issue I can help with

Originally Posted by Poker Orifice

Was hoping to participate in the daily promo happening on Partypoker. (I just discovered it ).


First day = great! Running smoothly while 4-tabling FastForward
(looking forward to playing a bunch more)

Today (Saturday) Was hoping to put in a short session before heading out but I could only play a few hands of FF without it glitching out on me
All sorts of stuff happening there ie. pausing a couple/few secs. on my turn to act; Message popping up in small window suggesting something like 'we can't move 'x' funds to blah blah blah' (and it wasn't reloading my stack to 100bb's). I ran HOT for the few hands I played but the entire time I was concerned with losing BIG POTS (lots of bb's) due to what was going on... sigh.

Weird that it was working like a well-oiled machine for me a couple days ago (maybe yesterday as well?? .. I lose track of days tbh)... and today, YIKES!!! Terrible

Is this happening for anyone else who is playing on PP.... anyone else who is playing FastForward on Partypoker?

(I had noticed in the past that if you left the HH Replayer open it could have things get glitchy... at least it has for me. But I try not to use it).

So much for my 1pt. (I couldn't even play enough to earn 1pt.)

Have you tried a restart?
I'm not aware of such issues with the promotion or FF
Did you reach out to the customer service teams? I would suggest a clean installation


Thanks

Colette

Hello.

I live in Venezuela, one of the countries banned from Party Poker recently.

I've had an account with Party Poker since 2005.

About 3 months ago, I sent the required documents asked by Party Poker to confirmed once again my identity. ID (with me holding it) and proof of address. Party Poker accepted them, no problem.

I've always and only have used Skrill and Neteller to deposit/withdrawal.

On December 16th I tried to make a withdrawal of my remaining balance using Neteller, but received the following message in the Cashier: "You may only withdraw to your NETELLER account if you have made a successful deposit with it within the last 180 days.
If you would like to use this withdrawal option, then please proceed to make a deposit with your NETELLER account."

Same thing happened when I tried to withdraw using Skrill.

When I click on Deposit I get the following message: "You are either registered in or have logged in from a jurisdiction where we do not allow the use of our product."

In the email Party Poker sent it said that: From 01/12/2020, you will no longer be able to deposit with us

So, I can't make a withdrawl nor can I make a deposit to be able to make a withdrawal.

Then, the same day, on December 16, I emailed Party Poker about this issue asking them to manually withdraw my balance to either my Neteller account or Skrill account, which again, I've always used with Party Poker, and are the only methods I've ever used there (account from 2005).

They responded me the following day, December 17, asking me to send my bank account details to manually transfer my money to it. I responded back to them the same day, saying I didn't want a bank account transfer, but a withdrawal to either my Neteller or Skrill account. It's already December 21 and haven't heard from them yet.

So, I'm contacting Party Support over here to get my withdrawal, which should be the easiest thing in the world to get, I would think.

Originally Posted by FastOne

Hello.


They responded me the following day, December 17, asking me to send my bank account details to manually transfer my money to it. I responded back to them the same day, saying I didn't want a bank account transfer, but a withdrawal to either my Neteller or Skrill account. It's already December 21 and haven't heard from them yet.

So, I'm contacting Party Support over here to get my withdrawal, which should be the easiest thing in the world to get, I would think.

Sorry mate, but it will not happen. Neteller and Skrill can no longer be used for gambling transactions. My country Norway was also banned. The last withdrawal date to Neteller/Skrill was December 9.

I got my money into my bank account instead, you have to send them your bank details.

Hi Colette merry Xmas to you I see that this is a tough year all round with a lot of issues and changes at partypoker.
I have a deposit question myself was thinking of playing some games in the KO series later in the week as it looks very interesting.
Does partypoker no longer take Paypal?
Find this message strange as had no problem depositing and withdrawing on Unibet and 888 with it in the last few days and have used Paypal on partypoker before.
Thanks in advance for any feedback screenshot attached.

Originally Posted by balo

Sorry mate, but it will not happen. Neteller and Skrill can no longer be used for gambling transactions.

What do you mean? In Party Poker or everywhere?

On PartyPoker some tournaments are described as satellites and others as feeders. I had thought these meant the same thing and it was just inconsistent naming being used in the tournaments, but now I see on their website the line "we’re adding Daily Legends satellite, feeder, and freeroll tickets" so it seems satellite and feeder mean different things. Can someone tell me what the difference is?

Originally Posted by FastOne

What do you mean? In Party Poker or everywhere?

In my country everywhere , Neteller/Skrill are now illegal for gambling transactions.

So I am switching to EcoPayz which is a similar service, I can use it on Pokerstars, GG Poker etc.

Originally Posted by balo

In my country everywhere , Neteller/Skrill are now illegal for gambling transactions.

So I am switching to EcoPayz which is a similar service, I can use it on Pokerstars, GG Poker etc.

Oh! OK. That's tough. Evereyday seems to be getting more difficult to play poker, slowly but surely.

Originally Posted by FastOne

Hello.

I live in Venezuela, one of the countries banned from Party Poker recently.

I've had an account with Party Poker since 2005.

About 3 months ago, I sent the required documents asked by Party Poker to confirmed once again my identity. ID (with me holding it) and proof of address. Party Poker accepted them, no problem.

I've always and only have used Skrill and Neteller to deposit/withdrawal.

On December 16th I tried to make a withdrawal of my remaining balance using Neteller, but received the following message in the Cashier: "You may only withdraw to your NETELLER account if you have made a successful deposit with it within the last 180 days.
If you would like to use this withdrawal option, then please proceed to make a deposit with your NETELLER account."

Same thing happened when I tried to withdraw using Skrill.

When I click on Deposit I get the following message: "You are either registered in or have logged in from a jurisdiction where we do not allow the use of our product."

In the email Party Poker sent it said that: From 01/12/2020, you will no longer be able to deposit with us

So, I can't make a withdrawl nor can I make a deposit to be able to make a withdrawal.

Then, the same day, on December 16, I emailed Party Poker about this issue asking them to manually withdraw my balance to either my Neteller account or Skrill account, which again, I've always used with Party Poker, and are the only methods I've ever used there (account from 2005).

They responded me the following day, December 17, asking me to send my bank account details to manually transfer my money to it. I responded back to them the same day, saying I didn't want a bank account transfer, but a withdrawal to either my Neteller or Skrill account. It's already December 21 and haven't heard from them yet.

So, I'm contacting Party Support over here to get my withdrawal, which should be the easiest thing in the world to get, I would think.

Originally Posted by hugh blair

Hi Colette merry Xmas to you I see that this is a tough year all round with a lot of issues and changes at partypoker.
I have a deposit question myself was thinking of playing some games in the KO series later in the week as it looks very interesting.
Does partypoker no longer take Paypal?
Find this message strange as had no problem depositing and withdrawing on Unibet and 888 with it in the last few days and have used Paypal on partypoker before.
Thanks in advance for any feedback screenshot attached.

Please reach out to the customer service teams via email or live chat for deposit issues or queries, they are best placed to advise regarding such and can be reached 24/7

Originally Posted by SharkFinn

On PartyPoker some tournaments are described as satellites and others as feeders. I had thought these meant the same thing and it was just inconsistent naming being used in the tournaments, but now I see on their website the line "we’re adding Daily Legends satellite, feeder, and freeroll tickets" so it seems satellite and feeder mean different things. Can someone tell me what the difference is?

A feeder "feeds" directly to the next event a sat ticket does not
Feeders populate specific sat trees for events
All info can be found in the lobby using the small i icon on the right and a auto feeder, as you point is named "feeder" in the title

Thanks

Colette

Still no hand histories for Danish and some other players. The fact that this problem has not been solved yet shows that some of the people working at PartyPoker are totally incompetent or that they don't care about having a level playing field without an unfair advantage to some players. I think officially HUDs were banned because they care about having a level playing field, but if they really cared about that every player would be able to download anonymized hand histories to a tracker software instead of just a select few players. I see no valid excuse for not offering that to every player! It already is being offered to some players. Someone should have a pay cut.

So when can we expect this very basic thing that PartyPoker currently is offering to other customers to be implemented in the Danish client? You already have it for **** sake. How hard can it be to add it to other clients? Seriously? Total incompetence. No not the support staff reading this but developers. I left PartyPoker yesterday. I want fair play. A level playing field without unfair advantages to some players.

Originally Posted by jimmiandersen

Still no hand histories for Danish and some other players. The fact that this problem has not been solved yet shows that some of the people working at PartyPoker are totally incompetent or that they don't care about having a level playing field without an unfair advantage to some players. I think officially HUDs were banned because they care about having a level playing field, but if they really cared about that every player would be able to download anonymized hand histories to a tracker software instead of just a select few players. I see no valid excuse for not offering that to every player! It already is being offered to some players. Someone should have a pay cut.

So when can we expect this very basic thing that PartyPoker currently is offering to other customers to be implemented in the Danish client? You already have it for **** sake. How hard can it be to add it to other clients? Seriously? Total incompetence. No not the support staff reading this but developers. I left PartyPoker yesterday. I want fair play. A level playing field without unfair advantages to some players.

I understand your frustration and will share the comments with the teams
I have no timeline to share - the tech teams were working on My Game for all brands but to date, I have no further info to share

Colette

Do party poker allows players from India?
I am from India and when I tried to register on PP, there was no option for India in country drop down menu.

Happy New Year, everyone.Cool skating rink!Great victories !!!Especially good luck to everyone who is on January 1 in the game for 11 bucks !!!And I'll be there))))

Originally Posted by Colette Stewart

I understand your frustration and will share the comments with the teams
I have no timeline to share - the tech teams were working on My Game for all brands but to date, I have no further info to share

Colette

Sadly I think it will be the same answer in a year. Partypoker not caring at all about having a level playing field without unfair advantages to a select few players.

Is there a Party Poker Rep in here?

If so what is the status of Michigan? any ETA?

Originally Posted by EkDumGadha

Do party poker allows players from India?
I am from India and when I tried to register on PP, there was no option for India in country drop down menu.

Originally Posted by TruckinPoker

Is there a Party Poker Rep in here?

No, sorry

If so what is the status of Michigan? any ETA?

No ETA

Still waiting on my account being activated have submitted my id for verification still no email back. email =
[email protected]

Originally Posted by Haydena

Still waiting on my account being activated have submitted my id for verification still no email back. email =
[email protected]

Please reach out to the customer service teams via email, from the email address you used to register the account
You can reach them via [email protected]

Thanks

I am still not registered in this room. I am interested to hear feedback about this room from other players.

Originally Posted by Good Man

I am still not registered in this room. I am interested to hear feedback about this room from other players.

I have been playing here on Party for at least 5 or 6 years, for the last 2 years i am only playing Party, a little on Pokerstars but only freerolls from CC. It is the best room for me, because i don t use a hud, so i am not at a disadvantage to other players.

I wish I could get on there but I'm know where near the party. to play poker because I'm in arizona