Oops Picked the wrong Carbon Live Chat!
What the hell? So this is what happened when I forgot my password on Carbon and selected there live chat option. This goes to show, be careful what info you give to a "site rep".
An operator will be with you shortly. You are currently customer 1 in queue. An agent should be available in 0 minutes.
Hello, my name is Mike Adams. I'll be assisting you today.
Vito: I'm having trouble with my login
Mike Adams: Can I please have your email address, your full name, date of birth, and your zip code as it correlates to your account.I will also need the website you are using to access this session of LiveChat.
Vito: I may just be wrong about what email acct I used but here is everything
Mike Adams: I understand, in order to assist you I will need to have the information I requested in my previous post.
Vito: email *********************
Vito: name Vito Muoio
Vito: date of birth is *******
Vito: zip code *****
Mike Adams: No records are found with that email address.
Vito: ok then
Vito: my acct name is ohVITOoh
Mike Adams: No records with that name either.
Vito: and all the other info is accurate
Vito: umm ok
Vito: I will reregister then
Mike Adams: I will also need the website you are using to access this session of LiveChat.
Vito: Carbon Poker
Vito: I hit "forgot password" and there was a live chat button
Mike Adams: I am sorry, but we do not provide chat support for that website. A glitch seems to have landed you here.
Mike Adams: I understand, please send an email to their support team.