Can not log on to Americascard room

mange1234

mange1234

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I can not log onto AmericasCardroom. I tried everything, but nothing work.

Ask for new PW and all kinds of different methods. Nothing is working.

I wanted to play on the CC Freeroll tonite, but don't look like that is going to happen. Running out of time.

Anyone have any ideas, I have run out of them

Thanks,

Mike
 
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Mheat2013

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I had the same problem. u have to contact support
 
FastOne

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I don't know about yesterday, since I didn't play last night's CC tournament at ACR, but after reading this thread, just opened ACR and was able to log in without any problems at all. Hope support contacts you soon and everything gets back to normal.
 
mange1234

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Could not log on to AmericasCard Room

Do I feel like a dummy. I was unable to log on to AmericasCard Room yesterday. Today, ACR support called me at home to help me with the log on problem. They are in Costa Rica, by the way.

Before I start, let me say that the Support Lady was very nice and paitient with me. And, were there to help me. Not in a hurry. Just there to solve my problem.

Anyhoo, support gave me a temp pass word and told me to log on and then put in my own PW. As usual.

Well, I put in the temp password several times without success. But, they hung in there with me. I thought, maybe my computer was screwed up. So, changed computers. Still, unable to log on.

Finally, support gave me a new password and told me that it would work. And, we parted company.

Cranked up a new computer and tried to log on to ACR again. Jeez, still would not work.

Then, emerging from my stuper, I noted that I was on the Americas Card Room.net web, instead of the AmericasCard Room.eu where I should have been all the time. Once going on the proper site, I logged in with out a problem.

Seems, I reinstalled the wrong ACR site from the beginning. And, never had a problem at all. Just on the wrong site.lol

But, to there credit, I got good service and polite attention from the ACR support staff.

Mike
 

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Suited Frenzy

Suited Frenzy

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Do I feel like a dummy. I was unable to log on to AmericasCard Room yesterday. Today, ACR support called me at home to help me with the log on problem. They are in Costa Rica, by the way.

Before I start, let me say that the Support Lady was very nice and paitient with me. And, were there to help me. Not in a hurry. Just there to solve my problem.

Anyhoo, support gave me a temp pass word and told me to log on and then put in my own password. As usual.

Well, I put in the temp password several times without success. But, they hung in there with me. I thought, maybe my computer was screwed up. So, changed computers. Still, unable to log on.

Finally, support gave me a new password and told me that it would work. And, we parted company.

Cranked up a new computer and tried to log on to ACR again. Jeez, still would not work.

Then, emerging from my stuper, I noted that I was on the Americas Card Room.net web, instead of the AmericasCard Room.eu where I should have been all the time. Once going on the proper site, I logged in with out a problem.

Seems, I reinstalled the wrong ACR site from the beginning. And, never had a problem at all. Just on the wrong site.lol

But, to there credit, I got good service and polite attention from the ACR support staff.

Mike

HaHa

Yup, downloading the wrong website will def give you a prob. Glad you got if figured out though.
 
mange1234

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Figured it out

HaHa

Yup, downloading the wrong website will def give you a prob. Glad you got if figured out though.

Yea, I'm not sure I figured it out. Just looked at the address and noted it was .net instead of .eu. Then, a light bulb went off in my head.

Caused lots of people extra work for not being aware.

Mike
 
Daniel72

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I love this story!

Everybody of us made such mistakes, damn tricky internet lol :D
 
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