Not getting reply from PokerStars support

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DavidC17

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Dec 18, 2012
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I have been playing underage 6 months ago and I wrote a message to pokerstars apologizing about the situation and I asked if they would allow me to create a legal account in my name. They said (contact us on the 30th when your self exclusion period ends) So I did. I then got an e-mail saying "your exclusion period ends at X time and now it's X ("X" = random number) so contact us after this time". So I wrote another message and I haven't heard since. They have always been responding between 30mins to an hour and now it has been around 4 hours and I didn't receive a reply.

What shall I do ? I really miss playing on PokerStars as I really liked the software + it was easy to find a sng unlike partypoker where you have to wait so long for the table to fill up.
 
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DavidC17

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Just realized that I wrote to them too early. I didn't know EST time was in a 12 hour clock.

Do you think they can decide not to let me play on PS for sending too many e-mails?
 
J

jrctherake

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do not feel like the lone ranger....lol

I know I'm in total different situation but I sent PS's an email asking if it was against their rules to purchase fake chips as long as it was not advertised or what not on PS.

I too have not recieved anything back from them about the rules.

I read the rules and from what I understand they do not have a rule against the buying or selling of thier fake chips as long as it is not done openly in chat where everyone can see it. So, if they do not reply by today I guess I will go ahead and purchase chips from someone.....lol......who?.........do not know just yet.

I started a thread asking people which site/sites was the safest/cheapest but only one person responded by asking "how much do you need"........lol..........I replied by asking how much they charged per mil etc....but they never responded back.

I guess by them not responding back the second time tells me something is a little fishy with them.........hope I'm wrong as they are a member here but it appears to be or why would they not give the info I ask for?

P.S.
The fake chips are for my wife.......lol.........she likes to play those bingo type games such as 40k raf, 40k or fold, rage and the like.....

I never in my life even dreamed I would give real money for fake money....lol. But like I said in my thread..........."if moma aint happy......nobody is".

Rake
 
Debi

Debi

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I think you need to be a little more patient lol. :)
 
Poker Orifice

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Just realized that I wrote to them too early. I didn't know EST time was in a 12 hour clock.

Do you think they can decide not to let me play on PS for sending too many e-mails?
Prolly a good chance that you blew it by bein' too impatient & obviously for sending too many emails (I think the cut-off mark is '5 emails' before they respond to the first one).
 
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