Maybe not the safest room, have and pending cashout for about and week now, heres my chat with the live support
Please wait for a site operator to respond.
You are now chatting with 'Rachel'
Rachel: Welcome to Live help, my name is Rachel
Rachel: Please may I have your Nickname?
michael: hello yes it is either surekaj or aarrgh
Rachel: One moment please.
michael: ok np
Rachel: I have checked your account and can see that your cash out is still in our payment processor.
Rachel: Unfortunately due to the Christmas period there is a huge demand for cash outs causing a delay on the processing time.
Rachel: Please be assured that our cashier is working hard to catch up with all the requests and get the funds to the player as quickly as possible.
Rachel: I'm sorry for any inconvenience this may have caused.
michael: ok, do you have any idea about how long it will take ?
Rachel: I'm afraid I can not give you a time frame because of the slight delay on the processing times.
Rachel: But please be assured you will be emailed as the soon as the transaction has been completed.
michael: ok thanks for helping out have a nice day
Rachel: You're very welcome
Rachel: thank you and to you too.