lobal Poker <firstname.lastname@example.org> Apr 20 at 4:46 PM
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Your request (#660119) has been solved. To reopen this request, reply to this email or click the link below:
Customer Service (Global Poker)
Apr 21, 5:46 AM AWST
Thank you for contacting Global Poker Customer Service team.
We have checked our database and unfortunately, we were unable to pull up your account as the email address you used in sending your concern was not registered with us. May we request that you send this concern to us using your registered email address so we can be of assistance to you and provide you with an appropriate answer to your inquiry.
We will be closing this ticket now and will expect to communicate with you from your registered email address with us.
Apr 20, 7:26 AM AWST
I am writing you about my cashout status. I have replied about a dozen times with my comcast email that I used when I signed up, but apparently you are not recieving them. When I chatted with your Rep on Facebook, they said to try another email address, which I am doing now with my yahoo email. I have cashed out 4 times with no problems, but the cashout I have pending was denied. You accused me of having multiple accounts. THIS IS ABSOLUTELY NOT TRUE. I signed up in late February from an email I got offering a free $2. That is the only account I have opened. I chose the screen name "Little Fish". This is the only screen name I have used. There is not much more I can say. Please reply so we can settle this matter. Sincerely,Thomas Lee Olson aka "Little Fish"