MasterOfDisaster
Legend
Silver Level
Hello,
They have stole $90 from me, I have still all the proof (saved the emails) that they are wrong, but they fcking don't do anything about it. Also such bad communication from their part, like I said I have all the proof.
First of all it seems that you get $5 free there when making an account, this I tought wasn't so bad , but it was.
I send an email to support asking ,what would happen if I made a cashout before I would make 20 points for that $5 free, they have send me that I only would lose the $5. Here is the mail:
Hi xxxxxx
Thank you for your e-mail.
I have reviewed your account and could see that you have earned 7 points until now. If you attempt a withdrawal without meeting the requirements, you will forfeit the free money given only: $5
Don’t forget that you also qualify for a 100% match bonus up to $300, this will not affect your withdrawal, and you will have 30 days from the date of the deposit to release this new bonus on $2 increments per every 6 Real rewards points.
I thank you for your time and patience in this regard.
Regards
Marko
Poker Time Support Desk
I even made 15 points (played 8 x1point tourneys) , but that wasn't the case
they have clearly said that they only would take $5 when making a cashout.
Story will continue
They have stole $90 from me, I have still all the proof (saved the emails) that they are wrong, but they fcking don't do anything about it. Also such bad communication from their part, like I said I have all the proof.
First of all it seems that you get $5 free there when making an account, this I tought wasn't so bad , but it was.
I send an email to support asking ,what would happen if I made a cashout before I would make 20 points for that $5 free, they have send me that I only would lose the $5. Here is the mail:
Hi xxxxxx
Thank you for your e-mail.
I have reviewed your account and could see that you have earned 7 points until now. If you attempt a withdrawal without meeting the requirements, you will forfeit the free money given only: $5
Don’t forget that you also qualify for a 100% match bonus up to $300, this will not affect your withdrawal, and you will have 30 days from the date of the deposit to release this new bonus on $2 increments per every 6 Real rewards points.
I thank you for your time and patience in this regard.
Regards
Marko
Poker Time Support Desk
I even made 15 points (played 8 x1point tourneys) , but that wasn't the case
they have clearly said that they only would take $5 when making a cashout.
Story will continue