need your opinion in a situation

I recently had an account closed with ~$1750 @ full tilt. Their reasoning is for multiple accounts. Well, I have been trying to do some reading up on the matter and find that some people just get their money moved over to the other account and some have their funds "appropriated." I have played on my current (now closed) account for over 2 years and have been a somewhat steady and loyal customer.
Points of interest:
1. New account has rakeback, old does not.
2. Just took 7th in a 1500+ field tourney for a ~$1000 score.
3. Why is it all of the sudden this is an issue....if I had an older account, would they not have done something about this before I had the ability to cash out 1.7k?
4. They didn't close it until I emailed support about not being able to join any real money games......
5. I have emailed them and responded appropriately, not acting rash and willing to discuss any issue they might have. I have emailed them once as not to annoy or overwhelm them....
6. They have not responded in over 24 hours.

whats my line?

Best case scenario you'll get to cash out your winnings and they'll close your account with rakeback leaving your old account without rakeback open. (will probably happen eventually tho ftp support is incredibly slow) They generally don't run a security review of your account until your about to cash out which is why yours was flagged then for multi-accounting.

keep in mind they are also in the right to take all your winnings:
site terms:

1. Players are not allowed to create, use, or deposit to more than one account. Players who are found to have multiple accounts or to have allowed multiple users to access their account may face account suspensions or revocations, and forfeiture of their accumulated Full Tilt Points and real money balances.

coolnout said:

Best case scenario you'll get to cash out your winnings and they'll close your account with rakeback leaving your old account open. They generally don't run a security review of your account until your about to cash out which is why yours was flagged for multi-accounting.

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the thing is, I didn't try to cashout.....and have successfully cashed out in the past. This makes no sense to me.
Also, I can't even log into the "old" account even after I have reset the password...

Whatever the reason for the check on your account they are perfectly in their right to close the account and keep all of the funds. You agreed to the TOS when you joined. Although they will most likely move the funds from the closed account to the old account. If you purposefully created a new account to obtain rakeback because your old account was connected to a non rakeback affiliate I wouldn't hold my breath, if I were FT id keep your funds too.

why does it all have to do with rakeback?....I mean, if they don't want you to have it, why don't they offer it.....equally, to everyone?

I don't know that it all is about rakeback, but basically its defrauding a company of money. How much money have you received in rakeback since opening that account?

suit2please said:

I don't know that it all is about rakeback, but basically its defrauding a company of money. How much money have you received in rakeback since opening that account?

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well approximately 200k hands of 25nl.....so.....enough?.....I had played probably less than 5k hands on old account.....and how is that defrauding a company of money?....I'm not running a poker bot. I'm not colluding. I'm not even playing both accounts at even DIFFERENT times!!

And here is where I think it gets morally gray....I think they are more likely to "appropriate" my account based upon how much money is there....if I had $17.50 instead of $1,750 I think I would have already gotten a slap on the wrist, no harm no foul type of response....now that it is a decent chunk of money, they want it....sure it truly is nothing to them in the grand scheme of what they own but still more of a roll than probably most people playing on their site....

You should never have received a penny in rakeback, how is it not defrauding them? Actually if you were connected to a non rakeback affiliate your taking money away from that affiliate, if you were never connected to an affiliate there was no reason to create another account.

suit2please said:

You should never have received a penny in rakeback, how is it not defrauding them? Actually if you were connected to a non rakeback affiliate your taking money away from that affiliate, if you were never connected to an affiliate there was no reason to create another account.

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sounds to me as if it seems to be all about the rakeback....and no I wasn't originally connected to an affiliate....@ that point i was a solid donk tard...I was a solid losing player idiot who would put 50 dollars on, play for 4 hours and find a way to lose it....It wasn't until I came here and 2+2 that I even remotely learned how to play the game correctly. Which brings me to this: Why is some rando or anyone else more worthy to get rakeback than the next guy?....Why should I have never recieved a penny in rakeback?...To be honest, for a while, getting and grinding rakeback was the only thing keeping me playing...Had it not been for rakeback, I would have lost a lot more money when I was losing and might have potentially pulled out my roll.....they still got 73% of the rake from me for like three years....40k hands with no rake taken out < 250k hands with 73% rakeback....why do i not deserve it?

If you were not connected to an affiliate, you could have gotten rakeback on your original account. I did, but it took a few weeks...

They closed your account because you had 2 of them which is against the rules. Rakeback or no rakeback that second account would be closed no matter what. I only bring up rakeback as a reason for them to keep your money because you were basically defrauding them (if you were never connected to an affiliate you wouldve been able to get rakeback so I would think itd be a non issue). As to rakeback being unfair in some way, move to pokerstars, no rakeback, bonuses based on how much you play/pay.

Did you recently redownload the FTP client before you were unable to play real money?

WVHillbilly said:

Did you recently redownload the FTP client before you were unable to play real money?

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no.