Need help contacting PokerStars

dufferdevon

dufferdevon

Legend
Silver Level
Joined
Dec 17, 2007
Total posts
1,663
Chips
0
I registered for the Sunday Hundred Grand (qualiied via fpp sng) - but it is for 3:30pm EST today and the site is showing it is still registering but supposed to start at 3:30pm EST. ?? I have e-mailed support but was hoping someone here had a phone number I could call for a more immediate response.
 
dufferdevon

dufferdevon

Legend
Silver Level
Joined
Dec 17, 2007
Total posts
1,663
Chips
0
Never mind it has been cancelled

This is ridiculous. Now the lobby showed the tournament has been cancelled. I have been refunded the T$ but that is not the point. How can such a large site with vast resources just cancel a tournament that had over 17K players registered.
 
MrBove

MrBove

Enthusiast
Silver Level
Joined
Nov 13, 2006
Total posts
72
Chips
0
Yeah, same thing happened to me. The $45,000 guaranteed tournament was cancelled as well.

Sucks, I was looking forward to playing this today.
 
MrBove

MrBove

Enthusiast
Silver Level
Joined
Nov 13, 2006
Total posts
72
Chips
0
I'm actually looking under the sit n gos right now and it's listing none, haha. Wonder what's wrong. Maybe someone hacked into their software. And is planning on depleting our bankrolls. That would be hilarious.

Cardschat was down earlier too.

Nothing work today :-(
 
Last edited:
MrBove

MrBove

Enthusiast
Silver Level
Joined
Nov 13, 2006
Total posts
72
Chips
0
Guess I'll keep adding to this post.

I mean has this sort of thing happened before? I don't think it's pokerstars aim to lose out on such profit, they're probably losing tens of thousands of dollars an hour not having sit n go's up, not to mention what they lost with those 2 tournaments.

Strange. It is strange.
 
Dewmz

Dewmz

Visionary
Silver Level
Joined
Jan 30, 2008
Total posts
827
Chips
0
strange indeed..the running ones are still running..but I wonder what they're doing and why none are registering..
 
Dewmz

Dewmz

Visionary
Silver Level
Joined
Jan 30, 2008
Total posts
827
Chips
0
PokerStars said:
Sit & Go tournament creation has been temporarily suspended. New Sit & Go and play money games are temporarily not available. We apologize for the inconvenience.

*shrug*
 
MDTed

MDTed

Legend
Silver Level
Joined
Jan 6, 2008
Total posts
1,417
Awards
1
Chips
0
Go check the PS Down thread in the Poker General forum.

There's a screenshot of someone with 5 aces, along with a nice cancellation message. I have no idea if it's a real thing or a photoshopped one but in any event, it's cute. If it's real then it's a serious deal.
 
SeanyJ

SeanyJ

Legend
Silver Level
Joined
Aug 21, 2007
Total posts
1,558
Chips
0
It's an old and fake picture, don't worry about it.
 
PokerStars Guides: Italiano - Dansk - Nederlands - Deutsch - Français - Español - Polski - Norsk - Português - Svenska - PokerStars Mobile - Deutsch Mobile - PS Casino
Top