M
mladen_04
Rising Star
Bronze Level
Ok so i have an account with full tilt ( mladen_04). i had a different account (mshizz) with them also, but recently they closed it and transferred my funds to mladen_04 and told me that was my primary account. i said ok and i started playing on my original account.
i sent them my personal information verification so that I would withdraw money via a check. when i emailed them that stuff, i got a response saying my account ( mladen_04) was closed because they found two other accounts on my ip address.
the thing is those accounts are my friends. i have emailed them several times trying to explain that but they insist that those accounts are mine and that I play with the one of my friends accounts they have left open for me to play with. i swear they have computers that email people back because any rational person would understand what im going through and they would fix it.
any advice what i should email them to get this situation resolved?
thanks in advance
i sent them my personal information verification so that I would withdraw money via a check. when i emailed them that stuff, i got a response saying my account ( mladen_04) was closed because they found two other accounts on my ip address.
the thing is those accounts are my friends. i have emailed them several times trying to explain that but they insist that those accounts are mine and that I play with the one of my friends accounts they have left open for me to play with. i swear they have computers that email people back because any rational person would understand what im going through and they would fix it.
any advice what i should email them to get this situation resolved?
thanks in advance