MyBet (iPoker) theft / fraud
Just want to share my recent experience with MyBet poker, an iPoker skin.
Late October, I had a good winning night at the MyBet poker client, climbing from about $100 to $300. After some happy sleeping times, in the morning I found out that my account was suddenly blocked. Later on the day I got an e-mail where they told me the reason would be collusion and they were investigating the case.
Fair enough, I understand they have to go after these things, but as I am sure I didn't collude with anyone, I was not too worried about this investigation. I however took a long time and just two weeks later (5th of November) they messaged me that my account was re-opened, without any message regarding the investigation. Happy with the message I logged in to cash out my winnings (obviously, if they block my account for 2 weeks due to their own suspicion). However, once logged in, I noticed that only the initial $100 were left, and my $200 winnings were simply gone.
I directly replied there message with a question where my most recent winnings are. So far (2 weeks later) has not been replied. I also couldn't login to the poker account anymore to see the history, as poker accounts for uk players got closed in the meantime. Last week I started a Live Chat at their website and their agent had the courage telling me that the $200 were never on my account, as she was informed by the poker department.
So, this is how it goes. MyBet suspects you from winning money with collusion and simply take your funds without notice on their investigation. Also wondering what they do with these funds. I won most money in a heads-up game, cannot imagine that they transfer it back to the other player because I would have been colluding (how to collude in heads up anyway..?)?? So they probably just kept it..
I already made an official complaint with the GLA (Malta authority for online gambling), but I wanted to share this story to the community to be aware when you start playing on MyBet (or iPoker in general..)