The most bizarre technical glitch.

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DS3

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In today’s Casino Org Free Roll held at ACR (20710072), near the bubble I noticed something strange (no idea when this started precisely and whether they blocked players from making the money).

3 very low stacks all located on one table , of 655, 235 and 190 chips were not blinding down. They were just stuck on screen, frozen. This of course made others at the table keep rapidly facing more blinds and orbits.

It got worse.

The three ghost players (a Bolivian, an American and a South African and this was obviously not their fault) then started ascending up the leader board in a group blocking many players who had passed the bubble from their correct position and more importantly money jumps.

I took several screen shots which I am not going to post here (they have been sent to support) to show how they rose and blocked the leaderboard. They then blocked the final table from being formed when there were only nine players left. Obviously it was screwing up everyone’s play on both remaining tables. Having luckily made the top nine it was frustrating. I then hoped when the remaining players dropped to six they might disappear when only the final table wasleft.

But no, all three were then transferred to the final table.

I have screen shots of the glitch in progress (early, final two tables, final table)and screen shots showing the winner with the accumulation with all but their few outstanding chips and can confirm everyone appears to have been blocked from their correct prize with the ghost accounts being awarded 1,2 and 3 even though it is evident (screen shot) who won the tourney

I trust this will be sorted out quickly with potentially 45 players receiving their correct prize award,
 
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DS3

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Okay, some hours later, it would appear that ACR have corrected the payouts and players should have laddered up correctly.


Very much appreciated!
 
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