ok, if you want see email, here the screenshot of their last reply
Send big files the easy way. Files too large for email attachments? No problem!
I have reported moneybookers, but still no answer from.. Pacificpoker phone support told me that they cant help me and i need to write a letter to their email.. After i posted this thread at their forum, mod told me that there some mismatch in my details and documents. But this is impossible, cause i just scan my docs, and i use it in many poker rooms before and never had a problem.
My moneybookers is opened for the my name too, and have verified adress.
Where can i open an oficial dispute?