Minted Poker-Customer Support
Ok-Ok I know this is out of the norm. but I just had to share a recent positive encounter w/ a poker room's customer support.
I've played several places online before BF i had a small roll on FT from SnG's; (at peak+ $747 /withdrew 5 weeks prior to BF leaving $133 in account). Also still have maybe $20-30 or so on UB.
I did have an account on PS and although I thought the software was superior I had already built a roll on FT.
I'm sure that PS has great customer support, as it should, but it is off limits to us at the moment.
Minted site traffic is low, and Merge is better, w/e; what my experience is that it took 2 weeks for carbon to respond to a simple change address verification request. Whereas my first w/draw was processed at Minted and had recieved funds w/in 5 days.
uggg, I know somehow I'ma get criticized- as usual, but I am definitely impressed w/ Minted Pokers customer service and live chat. . . .not trying to represent the room, but its nice, personally, to know that they give a rip about a small fish like me. . .i've never found a good reason to buzz about but its in my face so: