O
onlinenat
Enthusiast
Silver Level
I got my account put under "routine" review on friday from which I was promised it would be done by saturday. I received an email from them saturday and replied wanting my account back. This is now Monday and still no reply or reason why from email or live support....
This is Irod who is the head of merge customer support..
Casey: ok that money is mine to withdrawl at any time correct
Irod: That information will be provided to you once the investigation is over
Casey: Irod this looks like the site is stealing money?
Casey: this is what lock did to players
Irod: We are not in that business Casey, what I can tell you is that the activity is been reviewed and I dont have any information of how that is going.
Irod: If everything on the account is ok, then you shouldn't be worried about anything.
Casey: I still don't even have a reason why my account is blocked or what is going on]
Casey: you guys can keep saying it is ok and just never stop reviewing
Casey: its been 4 days and Zero word from anyone
if you have money on merge you better get it out now... they have done this to me and about 7 other people I know.. can you say lock 2
This is Irod who is the head of merge customer support..
Casey: ok that money is mine to withdrawl at any time correct
Irod: That information will be provided to you once the investigation is over
Casey: Irod this looks like the site is stealing money?
Casey: this is what lock did to players
Irod: We are not in that business Casey, what I can tell you is that the activity is been reviewed and I dont have any information of how that is going.
Irod: If everything on the account is ok, then you shouldn't be worried about anything.
Casey: I still don't even have a reason why my account is blocked or what is going on]
Casey: you guys can keep saying it is ok and just never stop reviewing
Casey: its been 4 days and Zero word from anyone
if you have money on merge you better get it out now... they have done this to me and about 7 other people I know.. can you say lock 2